NS Travel Planner

Requiring customers to download an app to access e-tickets is ridiculous.

Jammer dat dit nu via de App moet; het is een stuk ingewikkelder EN ik kan mijn NS reis kaart er niet voor gebruiken (je kan alleen met creditcard of iDeal betalen). Ik kom uit Canada en heb ook niet altijd bereik op mijn telefoon, ook dat is nu een probleem, want het kaartje komt op mijn telefoon te staan. Dat kunnen we dus alleen regelen als het lukt om wifi te krijgen. Het hele process vergt ook ineens meer voorbereiding waar we regelmatig geen tijd voor zullen hebben als we met de trein mee moeten!

Impossible!

NS has too many apps. For a single journey between two cities for a family if 5, you have to download 10 different tickets to the app. No integration with Apple wallet. Very cumbersome!

The app works great for looking up train times but was very disappointed with the experience for buying tickets. I expected to be able to buy directly after looking up train times but instead you have to go to the website to buy the ticket and re-enter all the info for your trip. I expected it to work like Germany’s DB app which is much more efficient.

Easy to get and down load save a lot of time at Schiphol. I like the NS

In all my travels, I find the Dutch public transit system to be quite possibly the best so far! A fully integrated/intermodal system of quality trains/buses/teams/bicycles complimented with accurate and VERY detailed real time app/online information the traveller is always informed, to the minute! Keep up the great work!

If you don’t believe, just try

This is a great app full of information. The only problem is that the current version's map is very slow. Often have to turn Map off and then on again for it to work.

The only thing missing is the ability to purchase a ticket with the app.