Everything you need to manage all your mobile services in one place! Find deals, track subscriptions, & so much more!
The Ooredoo app is the best way to complement your experience with Qatar's most reliable mobile network. Whether you’re in the country or travelling overseas, this will be your secure companion to manage your accounts, check your daily spending, monitor your data roaming plan usage, and subscribing to a variety of add-ons.
Check balances, recharge your prepaid plan, and pay your phone bills quickly and easily. Simply download the app, register or log in to your existing account, and you will be able to track usage, reserve your favourite number for a new eSIM, block unwanted SMS senders, and more with a single hit of a button.
Request home internet installation to your desired location or upgrade your current Home+ plan using the app to get more benefits and ensure a constant connection with your family and friends.
Visit our eShop to find incredible phone deals and receive Nojoom points with every purchase you make! Buy the latest devices from smartphones, tablets, or accessories and collect reward points that you can redeem at your convenience either from Ooredoo or any of our loyalty programme partners.
Our Help section provides several methods of contacting us, including chatting to our dedicated support agents via our live chat feature, via WhatsApp, email, or via a call; we’ll always be glad to hear from you to ensure your Ooredoo experience is up to standards!
On top of that, you can utilize our handy online directory and get quick access to a massive list of contact numbers for the services you might need.
Don't forget to visit the app on a regular basis to learn about any updates and check out our unmatched postpaid deals, as we're constantly adding new offers that will surely catch your eye.
Ooredoo Qatar may require access to your physical steps count using the Health App and/or HealthKit to allow some sports offers and features. We will notify you for permission when and if access to this information is required.
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User Rating
2.76 out of 5
538 ratings
in United Kingdom
5 star
197
4 star
20
3 star
27
2 star
43
1 star
251
Ratings History
Reviews
Can no longer manage all accounts through Face ID log I
So previously I have been able to manage both my phone and home internet accounts by logging in through Face ID. Since the update I can no longer see my home internet account on here and speaking to a chat representative they said this has always been the case, as if I am lying. They say they have improved customer experience but they have made it worse. So to see all accounts I have been told I have to log in through username and password, the least secure of all the log in options. So I now have to switch off logging in through Face ID.
Mobile first app
Great app that allows me to fully manage my products and service online
Easy, convenient.
If you want easy convenient access to your mobile provider, then Ooredoo is the App for you.
Always faultless local & international. Excellent service.
Awful
App is useless
Excellent servicethanks
Excellent servicethanks
The worst app on the planet
What the hell has happened to this app? After an update, I can only use the app to top up once. When I run out of credit a few days later and opt to top up, the app doesn’t work. I have to delete it, reinstall it and only then be capable of topping up my account. And every single time like this!
Not working for months now
The app is not working for months now. I specifically mean when you want to log in using your account. It’s restricted to OTP log-in which has limited options.
Ooredoo charges so much. Why they can’t get their app to work for months? Lousy?
Impossible to use
The app is impossible to use. During the logging in sequence, it just refreshes constantly, giving no access to your account. Updates have be downloaded, but the same problem persists.
Poor Service and Poor Customer Service
I’m trying to transfer my number away from ooredoo, but this has turned into my worst nightmare!
They said when I tried to transfer that something didn’t comply so go to a Vodafone store to rectify the issue which I did!
I then tried to send an SMS to switch again but then then restricted my SMS messages!
I contacted customer chat and I was told someone would contact me within the hour to sort this issue out! Well they contacted me but I think I have found the most unhelpful person who works at Ooredoo! So I had to give up talking to him!
Now I have just checked my account to find out that my whole account is restricted know!!
Please if you are thinking of joining Ooredoo don’t!
Awful
The new app constantly crashes. I can't log in to pay my bill or select benefits. Fairly useless 👍🏻
