Face Scan won’t work
Have been trying for scanning my to login for hours and it never works. Purely a waste of time and shame on HSBC providing such understand app for clients.
4.64 out of 5
2,410 ratings in United States
Have been trying for scanning my to login for hours and it never works. Purely a waste of time and shame on HSBC providing such understand app for clients.
Why asking to top up? If using the app it is because we want to pay someone. Obvious! Waste of time. Many times to put the pin code for a simple payment. Learn from Alypay...
Confusing promotion which end up you cannot enjoy the supposed to have promo. Ridiculous. Will stop using this payment app.
The new Clause 13 and 14 pretty much threatens you to use the app, otherwise will end your ac
Love the idea and great UX
I simply wanted to make a payment to someone but the app kept telling me to top up. In the end it took BOTH my payment and a set amount top up of my account, basically a double charge. Not at all my intention.
This App is so bad at an important function (digital payment) that I am motivated to write my first app store review. The issue I have is that the app is slow to open, slow to pop up the merchant payment code and frequently just gets stuck. Originally, I only used it to send money to a friend, then I naively registered my consumption voucher. Now I find few merchants take payment from this app and much, much worse I find myself often standing in from of the cashier- like just now at 7-11, waiting for the stupid app to open and bring up the payment code. App just froze, I can’t stand there for a couple of minutes waiting on the App. Complete fail.
This app worked fine until a few months ago when they added a facial recognition security feature. This feature does not work and I have not been able to access my account since. Garbage!
I have verified myself quite awhile ago and HSBC swiped me out with another verification. Fine it’s understandable and you know what? I can scan my identification at first and the app even asked you to lift up identification card but never scanned successfully. It makes me feel like an idiot and imagine this happened to an elderly…
Totally inferior app. cannot even find contacts in my contact book Someone paid me money here without me asking for it. Even though I had a balance it made me jump through hoops to access my money including linking a bank account just to transfer my own money to my wife. It’s basically inferior to FPS and already obsolete.
Chart
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Category
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Rank
|
---|---|---|
Top Free
|
|
15
|
Top Free
|
|
146
|
Top Free
|
|
455
|
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