Set up is terrible
Set up auto top up and enable payment or receiving money is terrible!
4.67 out of 5
736 ratings in Australia
Set up auto top up and enable payment or receiving money is terrible!
Able to download the app in Australia, but cannot register to use it because it’s fixed to using a Hong Kong telephone number. That’s a drawback.
Face scan is useless. I can’t get in. Please fix
Trying to scan your ID card properly in the app is almost impossible. I see that I am not alone with this problem based on other reviews here. Then trying to scan your face to increase your account limit is also impossible. Combine that with rubbish customer service of the bank itself and why even bother.
Tried scanning in HKID dozens of times in different lighting and in different offices, even tried reinstalling the app but always run into the “failed to scan HKID” error after it says “successfully scanned HKID”. Support was not helpful at all
The scanning for ID DOES NOT WORK .. tried over 2 dozen times in various light and it will not scan. Completely useless and going to delete. I’d give it a lower rating if possible
PayMe allowed us to set up an account and transfer in $1000. Then PayMe sent notice the account is not eligible and shut it down but will not return the $1000. There is no clear process to retrieve despite several emails and communications. Next step is the banking regulator. Will update the review when we learn more. Update: as soon as we threatened to involve the HK regulator we were given access to our money and able to retrieve it. So now we are finished with PayMe. Changed from 1 star to 2 stars for getting our money back!
Hangs on the main logo when opened
PayMe is awesome. Or, was.....until you reduced the monthly limit for Visa card top ups. This makes PayMe useless for me. May as well just use FPS through my bank app
I love using it, much easier than doing bank transfers. But my husband's App Store is registered in the uk and can't download it.. So it means there's alot of ppl that can't use it until it's available in more countries..
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
8
|
Top Free
|
|
93
|
Top Free
|
|
247
|
Top Free
|
|
361
|
Top Free
|
|
407
|
Name | Reviews | Recent release | |
---|---|---|---|
Citibank HK
|
4
|
2 weeks ago | |
DBS Card+ HK
|
0
|
2 weeks ago | |
Hang Seng Personal Banking
Simple & Secure Mobile Banking
|
0
|
2 weeks ago | |
Tap & Go by HKT
HKT Payment Limited
|
0
|
6 days ago | |
Octopus 八達通
|
4
|
1 week ago | |
HSBC HK Mobile Banking
|
36
|
1 week ago | |
BoC Pay
|
0
|
3 weeks ago | |
Mox Bank
by Standard Chartered
|
1
|
5 hours ago |