3.77 out of 5
904 ratings in United States
This app belongs to a free ali express camera with full free service! There’s all type of errors and design issues in app that makes using it hard and wrong taps all the time. In 3 years of owning and using the app, it got zero improvements. I really hate every time i have to use this app Unfortunately i have no choice
Purchased this device believing it was easy to install. Such a nightmare ! Constant updates needed for it to operate. My dog passed away during the time i was trying to install the cams. Somehow they upgraded my service to a paid service with out me knowing and are now trying to charge me?? Excuse me?? i did not authorize this!! I ordered Ring and so easy to install no sneaky pay service without your permission.
Really need to buy the subscription for any benefits such as notifications and recording. When I signed up, they double charged my credit card. Support never responded to my inquiries. I canceled the subscription. App still has my card number cached with no way for me to delete it.
Relatively cheap camera but low quality product. - poor video quality - constant buffering - poor app design - video controls are too small to tap; settings are a pain to adjust; navigation is annoying with several steps to get to the camera stream and frequent pop ups and intrusions Overall it doesn’t serve my purposes very well
Android version has mic and audio working whereas IOS it barely works Android also lets me change treat size. That option isnt available on iOS Android version has no problem connecting but on iOS i keep getting the message that the connection was lost
For the last month or so Ive had an ongoing issue where my live video feed will blackout a few seconds after I tune in, picture comes back a few seconds later, goes black again, comes back again, etc etc.
This camera was great at first, loved the app functionality. Now it says it’s always offline. I’ve tried troubleshooting with their customer service a couple times but they can’t seem to figure it out. Gonna have to try a new brand. This is a waste of money.
I finally decided after a year of having this device to try out the free trial , I really liked it until I ran into one issue. When I try to change the awake time and asleep time it doesn’t let me change the time it always goes back to a previous setting. I’ve tried deleting the app and reinstalling it but that didn’t help. Don’t know what else to do.
Does not record when movement or pet sound. No notifications.
My first camera used to work great and all of a sudden I was unable to connect to wifi. I bought a new router and modern also a new small camera with a subscription. Both camera can not connect which is really disappointing. I have emailed and get the same response. Which is what I already have in the setup manual It’s so frustrating to have to wait for an email response when I am trying to problem solve now. You can not talk to a person for help. How do you sell a product and provide no one to speak to? I don’t recommend this service since no one will help you if things go wrong. I also bought the subscription and that is a waste of money too. I can’t cancel it. I used to really enjoy using the camera when I was able to talk to an actual person when I needed assistance. I think it’s extremely poor customer service and rude. You want the money but can’t interact with your customers if they need help. Frustrating
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Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
237
|
|
Top Free
|
|
352
|
|
Top Free
|
|
398
|
|
Top Free
|
|
437
|
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