Pharmacy2U NHS Prescriptions
Repeat Prescription Service
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Description

AT PHARMACY2U, WE’RE ALL ABOUT MAKING REPEAT PRESCRIPTIONS SIMPLE

Say goodbye to the pharmacy queues! With the Pharmacy2u app, you can easily order your medication straight to your door. We offer FREE DELIVERY on all NHS Prescriptions tracked by Royal Mail, so you’ll have one less thing to worry about.

WORKING WITH YOUR GP AND TRUSTED BY THE NHS

You can get all of the NHS repeat prescriptions for you and your family, easily and safely with the app from Pharmacy2U - the UK’s largest online pharmacy*. You can avoid unnecessary trips and queues to your GP or pharmacy for your repeat prescription, as we do it all for you.

It’s quick and easy to set up, is for everyone with any condition and it doesn’t cost you or the NHS anything extra.

You simply order the medication you need, and we’ll order and receive the repeat prescription from your NHS GP**.

Your prescription is checked by our pharmacists and then your medication is delivered to your door for free - at home, work, through your letterbox, left in a safeplace or with a neighbour.

WE’RE ABOUT HANDY REMINDERS TO RE-ORDER AND EXPERT PHARMACY ADVICE

Not only can you now order your medication whenever you need it, from wherever you are, but with the Pharmacy2U app you’ll also receive handy reminders when it’s time to re-order your repeat prescription, so you don’t forget!

Our friendly UK-based pharmacists are on hand for any medication advice you might need and our UK contact centre team are always just a phone call or email away.

WE’RE ABOUT EXCELLENT RATED SERVICE FROM OVER 425,000 REVIEWS!

We help over half a million people all across England to get their repeat prescription easily and safely. Our patients love us and we’re rated ‘excellent’ on TrustPilot from over 425,000 reviews***

“This is the best way to get your medication ever!” Helen Clarke, a Pharmacy2U patient.

“I cannot believe how easy their service makes it to order my repeat prescriptions, straight from my phone. Simple, quick and reliable; Pharmacy2U is easily one of the most helpful and effective services I have ever used in my life.” Gary Tonsley, a Pharmacy2U patient.

“We use the app to order all our families medication, which takes seconds. We get notified of its progress and a few days later it is delivered. Everything is less stressful as we can get our medicines delivered through the post.” Michelle Francis, a Pharmacy2U patient.

PEACE OF MIND, WITH EVERYTHING YOU NEED IN ONE HANDY PLACE

Avoid running out of medication: You can set your prescription reminders and choose how you'd like to receive them – by notification, text, email or even a phone call.

Manage your medication: You can easily add a new medication, edit or remove a medication you’re no longer taking, all from your phone or tablet. You can even scan your drugs and they’ll appear on your list – simple!

Follow your orders progress: You’ll receive notifications, so you can keep track of your order’s progress and know when your medicine is on its way.

Free, flexible delivery: You can update your address book as we can deliver your medication to you anywhere in the UK, for free. Choose your delivery preference to have your medication delivered through your letterbox, or tell us of a safeplace to leave your parcel or if you want that extra peace of mind then you can choose to sign for it. It’s up to you!

The standard NHS prescription charge applies but if you don’t pay for your repeat prescriptions or have an NHS Prepayment Certificate, you simply tell us this when you register.

ALREADY USE PHARMACY2U?

Great! Just simply download the app, login with your Pharmacy2U account details as normal and you’re good to go!

* According to the NHS BSA

** Service only available to patients registered with a GP in England and if your surgery needs you to order directly, we'll tell you how to do this.

***As of January 2024
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User Rating

4.84 out of 5

47,823 ratings in United Kingdom

5 star
43,633
4 star
2,562
3 star
579
2 star
318
1 star
731

Ratings History

Reviews

Very poor since move from Lloyds

wibblechops on

Clunky app with poor UI and broken functionality. Deleted and now going elsewhere

Mostly good

Mel Lungu on

It takes the sting out of trying to get paper requests to the doctors surgery, for a long wait, to then having to go to wherever they sent it, to have the pharmacy tell you “no prescription has been sent over” etc….this way, I click a few buttons, press continue a few times and it’s done. A few days later, the prescription turns up at my door. The only reason for knocking a star off is because they’re often out of stock of one of my essential items and I have had to go without for a couple of days, which is dangerous. I fix that by ordering a week early and explaining why when prompted. Not had a problem since!

Needs work

krider2010 on

I’ve added my exemption certificate in many times. Always “forgets” it. My name is wrong in all despite calling to get it fixed. Login doesn’t support Face ID. I could go on…

Great service

JMA322a on

Highly recommend, great service, they remind me to order repeat prescriptions, renew prescription, pre payment etc Also inform me if my GP has not approved the prescription so alerting me to any issues. Medication has always arrived correctly and timely.

Move over from Lloyds

Jason 22 bwfc on

Don’t even track your qty and don’t remind when running low. I’m going to change next holiday

Not fit for purpose

jcolo89 on

In transferring from Lloyds Direct, I have had to re-add all my medication manually. Some glitch meant it only saved half the meds I need, and only completed an order for half my prescription. You have to select individual meds by your preferred brand name for some reason (which isn’t relevant to me) and you can’t state the number you need (e.g. you can only tell them the medication name and dosage, not ‘28 a month’ or ‘56 a month’). Needless to say, this has caused significant issues for me and my surgery, who are baffled by the odd requests. Meanwhile, my prescription is due and I’m facing possible delays which is very dangerous. Just not fit for the purpose it’s set up for.

Useful

Bethan C. on

This app is very handy and it is wonderful that it reminds you to order too. Although the only thing is, it does not work on WiFi only mobile data. Still, it’s wonderful and saves the nhs lots of money.

Medication reminders

Caroldef on

App does not show how much medication is left Also does not show dosage

Best alternative full time work

Skotydog on

I rarely review stuff, but this app is brilliant, I tested it out on some medication a needed, as my pharmacy takes 2 weeks to get back to me. It was really easy to sign up, the layout Is easy to navigate, you can scan the barcode of your medication which is great. But the best thing is, they notify you on the app every step of the way, it said to me on Friday it was estimated for Monday (today) and it arrived and was posted through the letter box ready for me when I was home. First time round I would say it takes about 7 days for your meds, but hopefully as this is now my default pharmacy it should be quicker next time. Would recommend to anyone

Doesn’t Work in Landscape Mode

Disgruntled1786 on

As an iPad user who uses the Magic Keyboard the fact it will not work in landscape mode is an annoyance. The menus wont even appear unless you switch to portrait. Definitely a down grade on the LLoyds Direct App which works in both landscape and portrait.

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Ranking History

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App Info

Category
Medical
Publisher
Pharmacy2U Ltd
Languages
Recent version
5.0.3 (3 months ago )
Released on
Jun 29, 2014 (10 years ago )
Last updated
5 days ago