Pickup by Capital Metro

I waited 30 minutes for a trip and the transportation never arrived

rides will be up to 10-15 mins late. why am i the last person being dropped off when i got picked up first?

Its a Great way to get around in austin. I just wish that the route came out to buda.

If you live in a zone with coverage, it’s a huge help for getting around without paying absurd rates.

I enjoy the pick up up because it is helpful for us the one who use the service to get around and and also I hope and the future that they can expend pick up into Austin as well

Great service and I am very thankful that Capital metro provides it for such a reasonable price. There are many people in Austin who are struggling financially and this is a life saver for people like myself. When it is this hot out and your skin is as white as mine, a service like this can be the difference in me being severely sunburned and not sunburned at all. Thanks for doing this for the community

It was nice the first few days but I’m not sure what happened there was a sudden shift The drivers keep thinking I haven’t payed even though I’ve paid with my debit card I’m tired of trying to prove that I did pay it makes me anxious and feel bad also the recent driver I got was driving really fast I wanted to cry please pay them more I don’t want them to take out their anger on me it’s already hard leaving the house I’m still crying

Excellent service

Your service is wonderful.

I have been using pickup for a couple years now and I have been impressed by the service. All the drivers are very nice and friendly and courteous. They are very considerate of my visual impairment. I am very grateful and appreciative of the drivers and the service in all. Thank you drivers and Capmetro.