The PingID® mobile app is a user-friendly solution designed to improve the security of logins and verify an end user’s identity. This app provides mission-critical security features for administrators and offers offline support when a device lacks a signal. The PingID mobile app is designed for use with PingOne®, PingFederate®, and PingOne Verify®. Before installing this app, please confirm that your company or organization has licensed the use of PingID or PingOne Verify. For further details, please contact your administrator or Ping Identity support.
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User Rating
2.33 out of 5
3 ratings
in United Kingdom
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Ratings History
Reviews
Very unreliable
In a nutshell, a multi factor authentication tool. In theory it offers authentication notifications. About half the time though, you do not get the notification and the MFA request times and you have to enter the 6 digit code manually. Other MFA tools seem to work flawlessly each time but ping just seems to work depending on the weather….
Update is a downgrade
Since the update to V2 they have made it worse, the big swipe up button to authenticate has gone, now you have a small button at the bottom of a screen that looks like it’s been designed by a 2 year old.
You need to stop wasting screen space with will buttons and stupidly small fonts. How did this ever get signed off as a improvement for release.
New update killed push notifications
Worked fine till after the Easter break now push notifications never arrive now. Not easy to contact them either
New interface poor use of space
The new design has far too much white space and far too little presence allocated for the buttons you actually use day to day.
The yes it’s me is soo close to the no it’s not which combined take up a very small amount of the screen. When these are the most commonly used it’s a poor design.
Missing the slider
Easy to use but I dislike the loss of the slider to approve access - it was super fast to use and the replacement with a statement you have to click is slower (and less aesthetically pleasing, which is more sad than actually problematic).
Stupid update
Just used v2 for the first time. All that screen space and two stupid little yes/no buttons at the bottom of the screen. What kind of fool does that? Did you consider people with reduced abilities? Clearly not.
Don’t waste your time!
Absolutely hopeless. Doesn’t work.
Does not work
Does not work at all
Waste of time
Totally useless and time wasting
Horrible
The app functionality is weak and clunky. It rarely authenticates on face recognition. The entire ping id system is slow and time consuming.