Just doesn’t work
After many attempts I managed to record a few laps. However it didn’t record any videos. Another problem is that as soon as I press Analyze button it just crashes.
3.82 out of 5
44 ratings in United Kingdom
After many attempts I managed to record a few laps. However it didn’t record any videos. Another problem is that as soon as I press Analyze button it just crashes.
This latest update has stopped it working completely, it used to work really well for me. I managed to record nothing on my last track day which really gets my back up. The app knows where it is in the world and has good satellite coverage but fails to activate / record when you cross the start/finish line. The firmware update button in the vehicle menu doesn’t work either. How can Porsche release a product that is clearly untested and useless? Not happy.
Great idea - App is a little broken on MacOS. Would be great to be able to view captured content properly.
This app is truly awful. It’s now worse than it used to be - at least in past you could eventually get it to work most of the time. Now, it usually will not work at all and if you are lucky enough to think that it is working - because it is showing lap times on the screen, you then find that it hasn’t recorded any of the data. It’s worse than useless; because you waste time trying to get it to work, messing around and when you finally think you’ve cracked it let’s you down again. And the support is abysmal. Send an email via the contact section in the app and all that happens is after a few weeks you get an email saying they are looking into it. No help whatsoever. Come on Porsche, either fix this crappy app or just admit it is garbage and get rid of it. If it worked it would great so stop tantalising us. This app is still frustrating rubbish, and is made worse by useless support. If you email support, they eventually replied saying the case is being sent to Germany. Weeks go by and you get emails saying it’s being looked at. And then nothing. No help. No advice. Problem remains. Get you act together Porsche and get some decent support to help people with problems.
I have an open case with UK support dating back to April this year. Many issues reported, screen grabs and screen recordings and no issues resolved and new issues resulting from subsequent updates. IOS 16 created new ones also. Really really poor support.
Suggests that all is well with screen display timing seen via CarPlay but nothing is recorded at end of session. App has also crashed multiple times. I’m not alone here as it’s doing exactly the same for friend on same trackday.
Crashes when adding a video to a session, crashes when exporting data to any format other than proprietary. Essentially useless in its current state. Is there no QA at all before releasing an update? It’s regressed.
I have just used the app on Silverstone. Half of videos are not working. Sometimes connects to the car sometimes not. Sometimes puts car inputs on the video sometimes not. This app has been out for few years And I would have hoped all sorted by now. But looks like Porsche IT boys are simply rubbish. Shame that Porsche can not sort it out. Great cars but It team needs to learn a lot
Was a great app now ruined. Does not always record. Crashes (the app not the car) when you open certain functions. Real shame when the old one worked fine. Why can’t they leave it alone ?!
The user interface is much nicer but the application keeps crashing and often takes 3 or more pressed to select some functions.
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