PowerView

For registrert bruker, men appen kræsjer og lukker seg før jeg får koblet noe som helst

Mostly very positive to the app and how it works. But the connection system doesn't make any sense and is just a big annoyens. Having to be on the local network for it to connect, or it will just throw you out to the "connection" screen, makes the app mostly useless in day to day life - I just want to adjust my screens not having to search for the hub again and again and again. Also, having a remote mode that is so locked dosent make sense, and would have solved the prior issue if that just worked the same. Finally, as someone with multiple IOT devices/hubs and more in my home, I don't like that I have to have the hub on my private network for the app to work, instead of isolating it on a secure IOT network without access to mye private devices. If this issue gets fixed, I'll change mye review to 5/5

Positivt overrasket. Noe av det beste jeg har sett.

Can somebody please tell me exactly what the Apple Watch app does? All I ever get is a message stating, “Add Scenes from the Menu in the PowerView App.” Well, duh, what do you think I’ve done? About 15 months ago. In all that time, the Apple Watch app has never worked. And yes, I’ve tried uninstalling and reinstalling it; don’t go there. Look, if you’re going to have an app, then support it and make it work. Right now, it looks like some very lazy people keep this silliness around just to point to it when their bosses ask what have they accomplished. What it really does is that it makes Hunter Douglas look inept and uninspired. Is that really what you want your customers to think?

The app often states that user is not locally connected, even when I am on Wi-Fi. There is little functionality to troubleshoot problems on your own as the support documentation online is terrible and the app is bereft of basic information, such as “what wifi network is the hub on?”

After creating an account I have to add a home. But I can’t add a home without adding a product. I can’t add a product without adding a home. I’m caught in a loop 😭

The system has always been somewhat unreliable with limited functionality unless you’re on the same network as the hub—pretty much negating the whole point of the hub and app. (If you’re at home, you can just use the remote control and, at least with my version of the blinds and remote control, connect directly to the blinds without the hub.) Every few weeks the hub will stop working, and I learned that simply unplugging the hub and plugging it back in will restore its operation. Consequently, I put the hub on a “smart” outlet programmed to power cycle the hub once a day, which fixed that issue—noting the irony of needing one smart device to control another. However, in the less than three years I’ve owned the system, it simply stopped working twice, and a power cycle could not restore its operation. Instead, I had to reset the hub and start over, as if it were new and just out of the box, tediously reprogramming each scene. Fortunately, I have only two blinds, so it “only” took a few hours and one call to their support number (which was helpful and responsive) to do so.

This is one of the worst layout I have ever used. Clumsy, clunky and not intuitive. 10K in shades with garbage app. Been on the phone with HD to get it resolved and it’s just dumb.

3.8.0 promised no change to the old iOS widget for gen 2 hub users but actually the old widget disappeared. Multiple users including me reported this with disappointment and the dev seemed to fix the problem and then replied to each review implying it was never an issue. The old widget did indeed return them but has disappeared again today. Perhaps 3.8.1 released a few days ago was buggy? Whatever the case this app is not stable.

I’ve been a happy user for 3yrs… you release a v3 update and I can no longer use the phone widgets anymore… why take away functionality that’s been flawless.