Princess Cruises

We have 4 days until our cruise, app says our booking number is attached to someone else, can’t book dining, can’t check in (says to go to app to do so - I’m in the app….), wry disappointed in it.

Zero stars for this crappy updated app. I had the cruise info on the app until the update. First i could not sign in now I cannot get it to show my cruise ( that starts in just over a week). Phoned support who agreed it was a system problem but did not seem clear how to fix it. I await a call back. we cancelled a Princess cruise last year largely from the terrible online access and customer service…this cruise was from those credits and more $ besides. No more Princess for us.

If this app is an indication of what my cruise is like we are going to end up sinking by hitting an iceberg in the tropics. I can’t book dining reservations, I can’t order my medallions, I keep getting error messages. the 1-800 number they list to call for help is useless at helping resolve issues. The online chat is useless.

Elite passenger with 120 Princess cruises! This app is total garbage. My cart is stuck with items I can’t remove. I therefore can’t even order the stupid medallion. Never mind the fact that a cruise card is slim, fits in a wallet and is a nice souvenir to show people when you’re an ELITE with over 100 cruises which the CARD SHOWS!!! The stupid tracker medallion can’t be carried in a wallet and doesn’t even show the number of cruises one has done, unlike the cruise card that DID! The app is such garbage, nothing is easy or simple to find. They can’t even put options in a simple and logical order! ALL OPTIONS SHOULD BE ON ONE BLOODY PAGE AND STOP FRUSTRATING AND CONFUSING PEOPLE!!! The app is a failure and testament to how stupid the designers are - who’ve probably never stepped foot on a ship or paid their own way to have to experience the waste of time it takes to use this stupid app! It’s garbage, Princess is becoming the loser cruise line and they’ve ruined cruising by enjoying people to stare at their stupid phones all day, even on a so-called vacation!

Downloaded the new update today. Now the app will not open. Back to the drawing board.

First time with princess app.!! It’s awful.!! Travel agent cannot even access it.!! Cannot find anywhere to book dinners which we are supposed to do. Keeps telling us to download the app which we are on. Wonder if the part to book a new cruise is up and working just fine !!!!

Keeps telling me my password is invalid and have to reset every time. Cannot book anything like excursions not only on the app but on website. Shows option for dining private or shared but will not allow to pick shared. It’s absolute awful

This app did not take in account for the leap year and is off a day from the website. Please fix this. I hope it does not cause problems for some people.

This is what I get upon LOGIN. No change after re-installing from apple store ??? What’s wrong with this application??? Any prospect to correct it prior the embarcation date 06/06/23? Are Princess authorities aware of this? A good move would be much appreciated. Zero star is all I can give you presently☹️👎 My apologies, I finally succeeded my login process following a chat with a Princess cruise agent. You must hit the SIGN IN WITH BOOKING NUMBER under the SIGN UP and LOG IN buttons. Tks to Princess agent Irene😉

So frustrating to use. Whether it will work or not is completely random. Ocean now works really good for looking at the menus. Once you find something you would like to order, find the nearest telephone and order, because you ain’t getting it through the app.