Description

The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.
Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa

Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
– Track onboard spending and package redemption statuses in real-time
and much more!
We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.

Hide.. Show more..

Screenshots

User Rating

2.12 out of 5

116 ratings in Australia

5 star

4 star

3 star

2 star

1 star

Ratings History

Princess Cruises Installs

Last 30 days

0

View Installs Data

Princess Cruises Revenue

Last 30 days

$0

View Revenue Data

Princess Cruises Reviews

Useless app

This would have to be the worst app ever, the old one worked but this is hopeless, come on princess lift your game

Useless app. Doesn’t recognise our cruise Status

Useless app. Doesn’t recognise our cruise Status, and contacting Princess is no help.

App update

At last the app starting to live up to some of its hype

Absolutely frustrating app.

So many problems with this app. The main one is that I can’t book shore tours. When I click on Shore Tours it keeps coming up with the message “there was an error in the processing of your request. Please check the information and try again. If you have any problems, please call princess line. They’ll be happy to assist you.” Ha ha what a joke !!!! So I’ve already contacted them 3 times. The people I’ve spoken too can’t help, I asked to be put through to the IT dept. ”oh we don’t have a number for them. We have to email them.” I asked them to leave a message to ring me to see what’s wrong with my app that was three weeks ago and I haven’t had a reply. Terrible terrible app. And I’m worried it won’t work properly when on board. Do you developers even read these reviews !!!

Bugs

Still very slow to load, more so when off ship and a bug with loyalty status not working correctly resulting in features not being available in line with status

Needs massive improvements

Hey Princess! Love your ships, love your service but your app is really not so great. Here a few suggestions I would love to see on your app: *search/book/plan your next cruise. *make payments on any upcoming cruise fare (even a link) *clearly show what package (if any) you have already booked. *allow OBC to be used as payment for any speciality dining/excursions ahead of being on board. I feel these features will really assist cruisers like myself who like to book in advance and then sit back and relax.

Cannot log in

Been a customer of Princess for years nothing wrong with the old app it worked now cannot log in to the new app and have been told they have no idea when it will be fixed

Rubbish App

Old app was better - hard to navigate, too many bugs, can’t find basic functions

Princess updated app issues

Updated app is no good. Tried to reset my password numerous times and even though I put my email address in the email goes to my husband’s email address. Finally managed to get it reset so I could edit my contact details which allowed me to login. (Finally) then it logged out so tried to login again and “invalid data” message cones up. Princess cruises IT department needs to get this sorted asap so your clients can actually use this app. You have 120 days to get this sorted!!!! Having cruised 12 times with Princess in the past pre and post Covid, this app is frustrating to say the least.

Rubbish app

The old app worked perfectly this one is rubbish. Literally Right now it’s telling me to connect to the internet to use the app, but I’m using the internet to write this review! Also, it’s doubling the drinks I order, even when wait staff confirm I’ve ordered one. A very useful feature would be notifications if a shipmate messages you through the app. The full menu is not available on the app, very frustrating when you can’t find a waiter

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Canada Travel	75
Top Free	Australia Travel	78
Top Free	United States Travel	113
Top Free	New Zealand Travel	140
Top Free	Mexico Travel	190

View All (10)

Name

Cruise Shipmate

Reviews, Prices & Excursions

Cruise Norwegian - NCL

Vacation Schedule & Planner

Viking Voyager

Celebrity Cruises

Elevate your experience

Holland America Line Navigator

Captain Your Cruise

Virgin Voyages

Royal Caribbean International

Make the most of your cruise

MyRCL • Royal Caribbean Cruise

CruiseMapper

myAmaCruise

for Guests of AmaWaterways

App Info

Last updated

3 days ago

Princess Cruises