The Progyny App
The Progyny app is a self-service tool where you can view your benefit details, communicate with your Progyny Care Team, pay bills, and access curated education.
Key Features
• Review your benefit information: Learn more about your coverage and how the Progyny benefit works.
• Get the support you need for your journey: Navigate curated resources, tools, and more across fertility and family building, pregnancy and postpartum, and/or menopause and midlife care, if offered by your employer
• Communicate with your Progyny Care Team: Send a secure message or click to call to speak with your Progyny Care Team.
• Stay up to date with your care: View your authorizations, track medication deliveries, and more.
To access the Progyny Member Portal app, you must be eligible for the Progyny benefit. Please contact your Progyny Patient Care Advocate at 888.597.5065.
Learn more at https://progyny.com/progyny-member-portal/
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Screenshots
Progyny FAQ
Is Progyny free?
Yes, Progyny is completely free and it doesn't have any in-app purchases or subscriptions.
Is Progyny legit?
⚠️ The Progyny app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Created my password. Logged in right after setting the password. Then the next day, I tried to login with the same password, and it didn’t work. This was a password saved in a password vault so I was copy pasting between the first day using the password and the second day. Tried resetting my password and wasn’t getting the emails anywhere despite resending the email to myself multiple. So I intentionally locked my account and immediately got the link for resetting my password after that. Reset it with a password I use often. Logged in. Everything fine. Next day, login with the same password and it’s saying wrong password.
This app never work
The only time I get to see messages and important information is when I log in through a computer. Their app is terrible.
Glitchy app
App is super glitchy. I have yet to be able to log in on the first try. Usually takes 3-5x of signing in and doing 2 factor authorization for it to actually work. All it does after you put in your log in is send you back to the log in screen over and over. App is fine once you actually are able to sign in.
Need to login every time opening the app
Why do I need this app if I’m required to login in via web every time when I open the app? Horrible customer experience….
Keeps log me out
I have log in again everytime opening the app. Very annoying.
Incredibly annoying to use
The messaging in the app is horrible. No autocorrect, no auto capitalization, it’s like it somehow disabled the apple keyboard. The messages take forever to send and show and the attachments barely work.
Great App, very functional and easy to use!
This app really helps you organize the very stressful process of your fertility journey. You can see your claims, contact your care advocate, see your used up cycles (credits), and many more. I highly recommend it.
This company is a scam
Beware. I work at google and have them as a benefit. What’s the catch? They are unreachable. They close your cases without answering. Their PCAs don’t show up to meetings you schedule. Their systems require too many factor authentication. Their messages are auto erased after 2 weeks. Scam!
Cannot view benefit pdf files
Can download but not open the pdf files in app
Efficient
This app was very accessible, organized, and efficient. The user interface was straightforward and convenient, making it simple to navigate. There are also significant features to meet user needs. I highly recommend to use this app.
