4.29 out of 5
515 ratings in United Kingdom
We have had nothing but problems with the app and a camera not working. Several technician appointments and one costing over 100 euros to tidy up poor wiring workmanship when their sales person said it would be ok to do Phone calls promised and not returned, assured we would have English speaking people when needed
The alarm has only been fitted a few weeks however I am constantly having problems accessing one camera in particular through the app. Only yesterday I was not able to access the app at all for several hours. I find the recording slow and on many occasions the movement event do not playback at all. Overall I am very disappointed.
The worst alarm system I had. Most of the time the app doesn’t connect the alarm and when it does it only sets off 20 min later in part of the house! Very disappointed
Primeiro gostava mais do app anterior que esta nova versão. Esta versão está sempre a fazer log out e nunca recebo mensagens a tempo. Ouve uma vez que estive 15 dias com o sistema baixo (a gente electricidade foi abaixo ) (uso para casa de férias) só notei porque lembrei me de entrar na app …
Great Service
Works well.
The camera view is not working for months
As someone else commented on here, quick to take your money - then nothing. I appreciate Im in spain, and I don’t speak much Spanish, but it would be very useful if they could send out their emails in English. They used to be able to converse in English until they got my bank account details. I cannot log on to see what is happening in my house when I’m out ! I could not “remember” my favourite colour, turns out it was chosen by Prosegur , and it’s not a colour but words and numbers . A complete waste of money in my book !
The app had problems pretty much everyday trying to set or unset the alarm, sometimes it just does not work. When you call customer service for help or advice they put the phone down on you when they hear you are English.... terrible service and would not recommend !!!
Great app easy to control and get notifications of your alarm.
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
64
|
|
Top Free
|
|
82
|
|
Top Free
|
|
84
|
|
Top Free
|
|
195
|
|
Top Free
|
|
271
|
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5
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0
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1 year ago | |
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0
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3 weeks ago | |
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1
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2 months ago | |
Zonaprop
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0
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1 week ago | |
Bonus Perú
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0
|
1 year ago | |
PuntoFarma
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0
|
2 months ago |
