Zero support
App not working correctly, and after 3 days we still have no support nor solution, despite daily requests for help. Very disappointing
Prosegur SMART.
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Description
Your home alarm always with you.
Prosegur Smart app is an integrated security system that allows you to control your alarm and devices from anywhere and through a simple, intuitive, and unique interface.
Our app will enable you to:
- Access through fingerprint recognition and FaceID, where supported.
- Request images from your home or business.
- Check status of your alarm.
- Arm, arm away, disarm your alarm.
- Access historic logs on your alarm and device activity.
- Receive real time notifications for alarm and devices events.
- Modify your contact plan who will be called in case of an alarm event.
- Watch live video and recordings for cloud video services, CCTV and doorbells
- View and download your invoices.
- And a lot more!
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Prosegur Smart app is an integrated security system that allows you to control your alarm and devices from anywhere and through a simple, intuitive, and unique interface.
Our app will enable you to:
- Access through fingerprint recognition and FaceID, where supported.
- Request images from your home or business.
- Check status of your alarm.
- Arm, arm away, disarm your alarm.
- Access historic logs on your alarm and device activity.
- Receive real time notifications for alarm and devices events.
- Modify your contact plan who will be called in case of an alarm event.
- Watch live video and recordings for cloud video services, CCTV and doorbells
- View and download your invoices.
- And a lot more!
Screenshots
User Rating
4.53 out of 5
1,527 ratings in United States
5 star
1,191
4 star
155
3 star
66
2 star
28
1 star
87
Ratings History
Reviews
Regular
La aplicación falla mucho. A veces no abre o se tarda mucho, otras veces no cumple la autorización y armar o desarmar el sistema desde la app casi siempre falla. Mala app.
Tarda en avisar
Tarda en avisar cualquier tipo de movimientos
No funciona
Desde Abril de este año en que me hice cliente de Prosegur, que la app no funciona correctamente. Ahora desde hace casi un mes atrás, directamente dejó de funcionar. Deben bajar de inmediato la publicidad que se basa en las bondades de esta app, dado que no funciona desde hace meses. Es una publicidad engañosa, que ameraría acciones legales en contra de la empresa.
Muy mala app
La aplicación tiene muchos problemas. No capta la señal, siempre se cuelga.. se demora. Siempre ha sido así pero ahora está peor. Es muy lenta y se tiene que reiniciar a cada rato.
Lenta
Es muy lenta la aplicación. No funciona bien
Camaras
En dos oportunidades, en menos de 8 días de instalada las camaras, se ha colgado la app ! No pudiendo monitorear a mi señora madre quien tiene 91 años !
má instalação
estiveram can os técnicos, o da câmera de vídeo instalou mas desde a semana passada não funciona. telefonei para o 707 …. e nada pois que não tem pessoal para atender as chamadas. mandei uma mensagem e ontem um senhor do vosso escritório telefonou me e insistiu comigo que eu deveria continuar a chamar até ser atendido. se não me mandarem um técnico para acabar o serviço, vou desistir do prosegur na semana que vem. obrigado.
Prosegur good, app baaad!
This app is just awful. Totally user unfriendly. Despite multiple updates, still impossible to access settings to change the alert sound, videos requested after an alarm don’t show, then crash the app. As much as the service itself is very good, this app is a disaster. And no one seems to bother.
Funciona muy mal
La mayoria de las veces, no conecta para poner la alarma desde la app. Muy lenta se queda pensando. No funciona bien la verdad.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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55
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Top Free
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76
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Top Free
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84
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Top Free
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127
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Top Free
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158
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App Info
- Category
- Lifestyle
- Publisher
- Prosegur, S.A.
- Languages
- English, Portuguese, Spanish
- Recent version
- 3.8.1 (2 weeks ago )
- Released on
- Dec 10, 2015 (8 years ago )
- Also available in
- Portugal, Argentina, Colombia, Peru, Chile, United States, United Kingdom, France, Switzerland, Germany, Brazil, Belgium, Netherlands, Norway, Sweden, Canada, Italy, Australia, South Africa, Austria, Czechia, India, United Arab Emirates, Japan
- Last updated
- 3 weeks ago