4.75 out of 5
2,559 ratings in United States
The title says it all. I’ve tried this app 3 times. One time my food actually did come, but 3 hours late. The other two times, my food never came at all. There is absolutely no way to request a refund for the missing food.
Always the best service from the Bollywood team
Amazing service very good love it:-)
Made an order and the food was never delivered. Waited outside for 20 minutes and no one came. The restaurant says it did not find the address (same address I used before in the app and other apps with 0 issues), and refused to refund or help in any way. Pyszne support were not helpful at all and continue to refuse to refund. A food delivery app that does not deliver food. What a joke.
That’s the only way to describe it. Embarrassing from the development team on this. No messaging service, no tracking, and no indication when your food will actually arrive. Right now, as I type this, it still shows that the delivery is “on the way!”, but an email arrived saying the guy came 30 minutes ago and left because no one picked up the food. The email had a nice touch “we don’t offer refunds for issues like these :)”. Real professional. If you plan to use this app if you’re desperate in Poland, make sure to use a credit card with a favorable chargeback policy in the event of any issues.
The tracking doesn’t work so my food was returned to the restaurant and when I called to ask to send it back they said no and told me to reorder and pay again.
I have sent multiple messages stating that I never received my food. No one he responded and I’ve never received a refund. It’s been almost 2 weeks. I am going to spam the help desk until someone stops being incompetent and actually respond to me. This is beyond ridiculous and unacceptable.
nie możesz zmienić adresu ani anulować zamówienia
If you wanted to scam me out of my money, then just say that. I ordered at 12:49 pm and it said roughly a 60 minute wait. I’ve waited patiently. It is now 6:08 pm and I haven’t received anything. Now I can’t enter the app. It says “You’re Offline Please Check Your Connection And Try Again”. This is the worse service I’ve ever had in my entire life. Congratulations, you’ve achieved something great. How about I get refunded my money? That would be great.
This is my first time utilizing a delivery food app in Poland as an American. The app is pretty good, but there is much to improve to get on the level of food apps in the United States. The delivery tracking system needs to be better. I cannot tell where exactly my food is in route so that I can anticipate when it arrives. I only get a time. The app should tell me when the food is starts being prepared, when it leaves the restaurant, and when it arrives. This should all be in real time, which I’m not seeing on this app when I utilize it. There should also be a messaging service so I can contact the delivery driver via some kind of app on the delivery service as opposed to calling the restaurant to try to track down my delivery. It understand that I am not Polish so there could be things I’m missing, but as someone who has used many food apps before, these are things I’m noticing very quickly about the app.
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
|
|
2
|
|
Top Free
|
|
36
|
|
Top Free
|
|
75
|
|
Top Free
|
|
75
|
|
Top Free
|
|
118
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4
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2 weeks ago |
