SAP Cloud for Customer

SAP is a terrible user experience. I would rather mow a golf coarse with scissors than use SAP.

App no longer loads and I cannot navigate to a support portal to create a ticket

I have been able to load the app for 5 consecutive uses spanning 6 days. It’s just a poorly made app that is slow and crashes a ton. It is not a professional grade application. For an enterprise based software/company, I am surprised on how horrible this app is. I would give 0 stars if possible. This app does not improve deal efficiency because it is so poorly made/maintained.

I avoid using this app at all cost. Log in is slow, majority of the time I have to kill the app, because it is hung and unresponsive from last session. Scrolling is poorly designed with multiple internal windows that scroll. Will not allow touch dialing of numbers, except for the main number (ie cant call a mobile number). App must block copy function, because it won’t allow me to copy the phone numbers to paste into the dialer.

Sloooowwwww, inaccurate, and outdated to name a few! It might as well have a blinking cursor like the old DOS system. Can't believe anyone would think this is a suitable system for a FORTUNE 500 COMPANY! What is that saying....."you get what you pay for!"

Buggy, inconsistent, unreliable. Face ID was the one feature that made this product tolerable, and it was removed.

It is surprisingly slow. Seems every button press requires a download. Near unusable

This is a “Dollar Store” version of sales force. It’s clunky and requires so many clicks to do one simple thing. It consistently takes 5 minutes to do a 1 minute task.

Slow to load, refresh, and navigate, this software is a barely functional disaster of terrible design and planning. I can only imagine such a dumpster fire was spawned from an attempt to spend as little as possible to replace another broken system, which was also intolerable, yet somehow better than the infuriating high school coding project that is this application. Any company that accepts this as a proper tool for employees to use is directly insulting you. “You are not worth the money, your needs are not worth thinking about. Take this broken hammer and figure out how to build something in our name.”

This app should be called ‘the button moves right when you try to click it because it actually wasn’t done loading after flashing 4 times then pausing until you thought you should click.’ New 2020 iPhone SE. by far the slowest app I have. My company’s implementation has it set up such that it takes 10 clicks to enter time for 1 time entry not including the 9 to get to the time entry screen and the 4 to create an entry. The 9 does include opening and logging in. Is this expected for end user? Why can’t we have native iOS time/ date rolling selector interface for choosing time and date?