Very bad experience
When you book they charge you on spot but when you cancel, they send you a refund receipt with no information about when you gonna get your money back , i called the customer service and everyone is sending to other no one seems to help or give you the exact answer some says 1 week some says 4 weeks till you get your refund, terrible that you have to look and follow up for your own money ( i canceled my flight on the 4th of this month and still didn’t get my refund yet )