All aboard Seatfrog, the first app ever to let you upgrade your tickets, swap your journey times and now buy tickets for a massive range of destinations.
Think you have to be rich to sit in First Class? Think again. We can help you upgrade from a standard seat for as little as £10, just by entering our auction. You place your bid and, if you win, we switch you to a fancier seat for much less than you’d pay on the day.
You can also buy instant upgrades, which are still dead cheap compared to the asking price.
We are partnered with Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry, East Midlands Railway and London North Eastern Railways. So whether you're travelling to London, Leeds, Cardiff, Liverpool, York, Manchester, Cleethorpes, Bristol, or Edinburgh you can download Seatfrog and buy your ticket with us and why not have a go at bidding on an upgrade to really travel in style.
Want to know more? Visit help.seatfrog.com
OUR CUSTOMERS
- "Thanks @Seatfrog! Sat in first class en route to London, lovely, sunny day, total comfort and room to get a load of work done, and a beer to boot. What's not to love!’ - @Bainbro
- "Living it up in first class this morning up to Durham thanks to @Seatfrog" - @cassandra_gw
THE MEDIA
- "From time-to-time, we see companies tackle problems in a way that makes you wonder why it wasn't done long ago. Seatfrog gives us that feeling." Jon Russell, Techcrunch
I’m using this service for the first time, at the recommendation of someone I met while travelling in the UK. I’m heading back there next week. I purchased two tickets, and upgraded them to first class. The upgraded tickets are the wrong date and time, and my partner and I are no longer sitting together. unbelievably poor service. When I contacted Seatfrog asking that they address this issue after a few days, they sent me an email asking me to write their service. They had not yet addressed the issue.
They really need to get this fixed soon before I start travelling and have limited access to email.
Doesn’t work
It doesn’t work. Cannot recognize booking references and can’t find any auctions.
Questionable idea, terrible app
In many ways this is a solution in search of a problem. Previously weekend first upgrades were very simple, take an open seat and pay the flat fee, now we have apps and auctions and complexity.
The app itself is not good and the interface is terrible if trying to purchase more than 1 upgrade - if you change the number of upgrades before you update the price then the number resets to 1 and you need an eagle eye to correct it to avoid making a mistake you can’t correct.
Also experienced bidding for 2 upgrades, immediately getting an outbid status but being unable to increase the bid as magically there now weren’t 2 upgrades available.
Last update rendered the app unusable
The latest update has destroyed the functionality of the app. It can no longer find booking references and when you add a train through search it crashes the app. Kind of pointless as it stands.
