Sensate: Stress/Anxiety Relief

It takes 10+ minutes to even get the thing to start and if you are trying to squeeze in a quick session or trying to calm your mind to get to sleep-its great when it works but it should link to phone press start and go…not 4-10 minutes to transfer carefully curated session which is the same as the last one. Perhaps if this is corrected I’ll update this review.

In a bid to get you to spend more on an already expensive device, Sensate provides very few ‘free’ sessions. And those that do provide are randomly dispersed in the list of options. Bait and switch at its finest. Do better Sensate. Provide more free options and make them easy to find.

App requires internet to log in, which means I was unable to use my Sensate at all during a 16 hour flight. I don’t even see the point of having accounts in the first place besides data gathering, the app has 0 features related to your account after you log in.

I love this app but it constantly is buzzing instead of purring. Very sad that a great app is compromised in this manner.

After years of nervous system deregulation from way too much stress: brutal long covid including pain, gut issues, insomnia, panic attacks, tremors, brain fog, fatigue…and then three close friends dying, and divorce…this really helped soothe me. I use it to fall asleep at night. I just love the sensation and sound track. It’s one of my tools to rebuild my regulation. In other words-I really like it.

I have used three of these now bc they all stop working at some point. The vibration will not work, even though the device is connected. I have gone through every piece of trouble shooting. There is a major lack of customer service. No one will respond to emails and there is no phone number to reach out to. I just bought my third Sensate today, straight out of the box zero vibration. I give up at this point. Don’t waste your money.

While I have been happy with the device itself, the company has pivoted very hard towards a subscription model since I purchased the device two years and has made it difficult to uncover free sessions in the app.

Aside from the device size (comparing to Apollo), Sensate & the app is severely limited. Cons: -Cannot use your own audio while using device at the same time. It will stop vibration. (I communicated with customer service and their suggestion was to use another device for listening to music, binaural beats etc.) -Very limited free tracks and even limited tracks when you pay. Pro: size of device.

I don’t understand why it takes so long to “load” an already downloaded track to use. When I am fortunate enough to sneak away for half an hour to use the app, I’d like my time to go toward improving my mental health, not further stressing it. Beyond that, the track categories are unhelpful and vague. The categories are things like Space and Time, Sacred Spaces, and Somnus. I would find it much more useful if they were listed by certain intended outcomes or states of mind like: healthy digestion, easing anxiety, calming the mind, letting go, gaining focus, improving energy, winding down, etc.

I am continually asked to open a new account almost every time I use this App. It can't seem to remember that I have been using this App for over two years, and that I have an existing account. It is still happening. Hard to improve one's stress with a device and App, when trying to do so only creates more stress. Tried using just now and did it again. It has no record of my account. I will stop suggesting this device to others. A hassle to constantly have to create a new account to use this. The device works great when the App doesn't make me want to throw it against a wall.