Small World Money Transfer - Reviews, Revenue and Downloads - Apple App Store

Description

Send money around the world with the Small World app!
We understand how important it is for you to be able to send money to your family or friends in a fast but secure way. With the Small World App it’s now easier than ever!

Small World have the largest payout network in the money transfer market enabling you to send money to over 230,000 locations in 190 countries worldwide! Secure payment methods via debit card, credit card, bank transfer, cash, Ideal, Sorfort or ACH give our customers the flexibility to choose how to send money and the assurance that it will arrive securely and on time.

Receiving money in a way that is most convenient for you is very important to us, which is why with Small World you can receive money by bank deposit, cash pick-up, airtime top ups, mobile wallet or home delivery.

Customers can view real time updates in the transaction history and status of payment sections of the app. They can also choose to receive notifications when their payment is complete

You can try the app without signing up, and check up to date exchange rates and transfer costs before sending.

Download the app today and receive your first 3 transfers for free!*
www.smallworldfs.com

*pay no transaction fees on your first 3 transfers

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Screenshots

User Rating

4.6 out of 5

5,463 ratings in United Kingdom

5 star

4,355

4 star

564

3 star

247

2 star

1 star

218

Ratings History

Reviews

Please don’t use this app or website

Please don’t use this app or website I sent money to my brother but he’s never received the money I try to contact the customer service no one answers.

Worst app/Bad service

I used it a lot before even when the app it’s ridiculous slow and annoying to use or when they want a document upload, which is fair but take ages, do it all the time and after that still not in use the account to make transactions, got tired of contacting customer support and they’re extremely useless too. You’re better with Ria transfer tbh, so fast and reliable.

Complicated / Compliance 🤦🏻‍♂️

I used to use small world and only small world to send money, I would recommend small world to my friends and family all the time. But after using TapTap Send for past year and half I’m not going back to small world again. It’s so easy to use the app and create new payees on the other hand small world is so complicated and long process. Unnecessary details are needed to create new payees. Bkash payments service with Taptap is awesome 🤩. And thy don’t ask for documents on every transactions once verified with ID its should be sufficient for any company..!!

Payment options flaws

I have already logged this flaw but I haven’t seen any improvements on it. Customers should be able to manage their payment options. Ebay, Ria , WU and likes are have the option to allow customers to delete and and card payment but this particular app or web version of your services restrict users from this. There are loads of options nowadays but I don’t see any updates or improvements. Its a same. I have to always enter my long 16 digit although it’s successfully added to my account but its not populating for selecting. Shame!!! This needs looking at.

Disgraceful customer service

Do not use this app at all. It takes them days for a decision, and whenever you try to contact them they are always unavailable. I have been waiting over a week for a review of a transfer that everywhere else takes an hour or two. Worst company alive

This app is completely useless don’t download

Don’t send money through this app they hold up your money for weeks . Keep way from this company at all cost. This company is not trustworthy.

Weird service

Stop asking for feedback when you don't know when to send the money!! Silly

Fantastic service, highly satisfied and recommended

Fantastic service, highly satisfied and recommended As per my title this says it all, however I’m writing this review after using the more than 2 years. In terms of customer service, exchange rate and delivery of the service; all top quality. I didn’t need to use any other platform since I have started using small world. Keep your good work up small world family.

Great

Always best rate

Very disappointed !!

Customer service is awful 😞 specially their compliance department is a joke 🤡. Just answer one question how many times does one needs to verify them self with iDs ? My dad is 85 and thy were bullying him for bank statements on every transaction 🤦🏻‍♂️. Thy say compliance needs it to do what ? He is a pensioner he gets money from pension sent letters to confirm pension, bank statements to show money coming in . But on his next transaction thy asks same question and asked for proof of income disgusting 🤮. It’s been happening for last 3 months on every transaction thy asking for proof of income. wrote an email requesting close of account and delete of all data !! Not happy at all …🤬. Transaction MTN 2237600624 ! U can check how many documents you have including : dads house sale and buy papers, passport, driving license, bank statements form all his banks, debit cards, pension letters and keep asking for for more….☠️

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Dominican Republic Finance	246
Top Free	Finland Finance	351
Top Free	Switzerland Finance	489

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