SmartSuite App

The mobile app is decent and lets me do basic tasks. The 5 star is for the product as a whole. It’s much better on desktop and overall I love it. I’m leaving Knack and Airtable. I’ve already tried Monday, Asana and countless others. While there are some issues overall it’s a home run. Hope they keep it up!

I love how much support the website is getting lately but this app needs some love. I think tall need to onboard some new developers to help.

I thought this app would be my rescue from Airtable after their terrible attitude towards customers seen in recent changes to their business model. On paper, smart suite was an exciting alternative that offered more for less. But on mobile devices, my primary use case, it’s been too unreliable. I was willing to put up with forms jumping across the screen and losing my inputs right before I saved them, but now after being locked out and completely unable to access my documents, I’m convinced I simply cannot rely on the service. Today, I was logged out on all devices for some reason. Signing in with my Apple ID was simple enough on my phone, but even after restarting both the app and my iPad, I was told on every attempt that my credentials were incorrect - though, again, being identical to those I used successfully on another device.

I don’t know why but since the last Apple update it keeps crashing. Won’t let me send support ticket unless I use Apple mail. 🤦‍♀️

I download the app and then it goes straight to a screen that says No workspace is present. When I tap, login to another workspace it says there is a server error.

Looking for a work-management solution like this. SmartSuite seems to have so many great features, but within 20 minutes on iPad…so many bugs: fields not saving, Solution settings not saving, SmartDoc editor not displaying when clicking into it, assigned to selections not saving. I will try again & update if anything changes, but these many bugs make this a dealbreaker.

All the best features of different products rolled into one!

I would give this app five stars if it was possible to: Use the iOS share-to menu to add content. I can easily share content and URL to Notion and Clickup and Airtable. Have a fully private solution. Right now the administrator can see everything. I like keeping everything in one place. OR AT LEAST BE ABLE TO: Switch to my personal account in the app- have it possible to add more than one account

Great app which is easy and intuitive to set up and doesn’t take long to learn

Lacks the snappiness of an app like Monday.com. For example, in Monday if I want to change a status, date, or almost any cell in any column, I simply select the item I need to change and a custom modal appears. I change the status, the modal closes, and I’m done. The interaction is super quick. In contrast, when I want to change a status in SmartSuite, I need to open the entire record, scroll to the status field, select the status, change it, and then finally save the record. If I presented this workflow to my guys in the field, who typically need brief and quick interactions with a management tool, I’d have a mutiny on my hands. Also, and this one is purely subjective, the way SmartSuite displays tables, with the title remaining stationary while other fields scroll horizontally, creates a parallax effect that makes me cross eyed.