Buggy app experience
What a horrid experience. App errors galore as I was unable to load my stay. Once logged into the app no ability to recover an existing registration (or at least no clear way to start the process from the Stays screen).
4.78 out of 5
2,262 ratings in Canada
What a horrid experience. App errors galore as I was unable to load my stay. Once logged into the app no ability to recover an existing registration (or at least no clear way to start the process from the Stays screen).
Really the best of both worlds for AirBnB and hotel type stays. If you don’t have a large group, Sonder is the way to go.
Not sure which update broke the app but nothing loads, this includes the chat which has been offline for my entire stay. Noisy upstair neighbours, echos in the hallways, coffee maker is broken. Lifeless rooms turned into hotels.
Just like the hotel rooms, the app is elegantly designed, very intuitive and offers comprehensive information and services to make your trip as fluid as possible. 100% impressed!
Love it!
I thoroughly enjoyed my 2-day stay at Sonder Arlo, Ottawa! Sonder exceeded my expectations in cleanliness, decorations, accessibility, check-in/out, and overall value, all rated at a perfect 10/10. The suite was well-equipped with essentials like iron, dishes, boiler, microwave, towels, and cutlery, providing a seamless online check-in/out experience. The place felt brand new and immaculate, with all necessary amenities, though I experienced a slight issue with the air conditioner, which dropped to 19-20 degrees when I left the suite. Despite this, I highly recommend Sonder for a delightful stay, and everything else surpassed my expectations.
Very nice greeting at the door and this place is located in a great area
Easy check in, minimal issues, clean rooms, nice bed .. will be staying at all Sonder hotels …!
Loving how well the App is working
I’m the type to hardly leave reviews, however this app is so well made that I needed to write this.
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