South Western Railway - Reviews, Revenue and Downloads - Apple App Store

Description

Key Features:

Book Train Tickets
• Purchase train tickets across all networks to anywhere in Great Britain.
• Save up to 50% with advance train tickets.
• No booking fees.
• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Get rewarded for every ticket with SWR Rewards
• In a rush? Add tickets direct your wallet
• Load train tickets direct from the app to SWR Touch smartcards.

Check Live Train Times Across Great Britain
• View departure and arrival times for all National Rail services.
• Check live train times, locations and where to be with platform details.
• Save your frequent journeys for ease of checking again later.

Live Information
• Check facilities and see how busy your train is - live.
• Live car parking information - check how many free spaces are at our stations*

Change Of Plan, Or Need A Refund?
• Plans changed? You can now change your date and time if you have an eTicket.
• Refund your ticket in the app**

Download now and plan your next train journey!

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Information to note:
You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.
* This is available for 79 of our key stations.
** This includes eTickets.

Got a question? Here’s our FAQs:
https://www.southwesternrailway.com/contact-and-help/faqs

Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help

You can also tweet us at: https://twitter.com/SW_Help

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User Rating

3.92 out of 5

24 ratings in Netherlands

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Ratings History

Reviews

Does not work

Search does not work for days now! But when looking up my route on the website, I’m unable to proceed with the purchase as for some reason I need to create an account! Unfortunately due to a country restriction, I’m not able to create an account from the Netherlands. This is weird! Why is no one fixing this?

Does not work for foreigners

The app blocks non-UK IP addresses meaning you can’t buy e-tickets as a foreigner, nor can you prepare your trip. Note that even you cannot even use it whilst inside the UK when using data roaming as you get a foreign IP address then, too. You’ll have to use a vpn or WiFi when in the UK. The website does not seem to offer e-tickets. Super bad customer experience.

Cant even search

The search for station, first step of buying tickets, does not return anything. Unbelievable. Oh and the link to reset password is a dead link. Is the whole dev team on holidays or on strike?! Just spent an hour of my life trying to buy a ticket. First time I write a review by the way. This is just mind bogllingly terrible

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	137
Top Free	South Africa Travel	307
Top Free	Ireland Travel	438

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