Book Train Tickets
• Purchase train tickets across all networks to anywhere in Great Britain.
• Save up to 50% with advance train tickets.
• No booking fees.
• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Get rewarded for every ticket with SWR Rewards
• In a rush? Add tickets direct your wallet
• Load train tickets direct from the app to SWR Touch smartcards.
Check Live Train Times Across Great Britain
• View departure and arrival times for all National Rail services.
• Check live train times, locations and where to be with platform details.
• Save your frequent journeys for ease of checking again later.
Live Information
• Check facilities and see how busy your train is - live.
• Live car parking information - check how many free spaces are at our stations*
Change Of Plan, Or Need A Refund?
• Plans changed? You can now change your date and time if you have an eTicket.
• Refund your ticket in the app**
Download now and plan your next train journey!
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Information to note:
You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.
* This is available for 79 of our key stations.
** This includes eTickets.
Got a question? Here’s our FAQs:
https://www.southwesternrailway.com/contact-and-help/faqs
Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help
You can also tweet us at: https://twitter.com/SW_Help
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South Western Railway FAQ
Is South Western Railway free?
Yes, South Western Railway is completely free and it doesn't have any in-app purchases or subscriptions.
Is South Western Railway legit?
⚠️ The South Western Railway app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote
How much does South Western Railway cost?
South Western Railway is free.
What is South Western Railway revenue?
To get estimated revenue of South Western Railway app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.92 out of 5
12 ratings in Pakistan
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Ratings History
South Western Railway Reviews
Waste of time and money
I want to buy a season ticket for a placement , A 7 day season ticket. I was told just before checkout that I need a photo ID. I need to take a photo, pay to get it printed, passport style and then pay again to get it authorised for my smartcard in order for it to work and to buy a ticket. DONT DOWNLOAD THIS APP, it’s a waste of time. I’m so upset. I only have money for the ticket itself which I thought would be fine but now I have to take extra time and money to authorise one silly photo. Why can’t it be done online? Why in person. I need at least a week before my smartcard can arrive but if I buy the photocard and travel to a nearby station to get it verified, my smartcard won’t arrive in time- I can’t get to be placement and I’ll be in trouble.
I actually hate this app and I hope this system changes. If I could give 0 stars I would. Why is it so old school. Why would you say you can do it online when in reality you can’t. I’m literally so stressed and I’m panicking. All because of one photo. Everything else is online. What a waste of my time.
Also to add the link to buy the tickets didn’t even work on my IPhone, I had to use my laptop for it to work.
Hope the developers of this app really rethink their decisions on the photocard.
Still no respect for travellers
Logs out daily (or even more frequently), rating request popups in the middle of a ticket purchase, clearly not actually tested in real life but just in a lab.
Does work on occasion so I’ll give it two stars. Shame no option to save a ticket type (station X - station Y, any day return, etc) to make purchasing easier, have to mess around selecting trains if you’re a more regular “one time purchase” customer.
Good app - logging in needs upgrade
Please can you add facial recognition
App
The app won’t let me save my log on/password so has to be added every time
Be good to change that
Good but frustrating
Great, easy app, but you MUST fix the fact that it doesn’t retain my login details!!
Alan masters
All way up to date
Ian
I have to keep logging in every time.
Login is an issue
I have to enter my credentials every time I buy a ticket
Keeps logging you out
Useless pain for tickets. Constantly logs you out.
Have to sign in all the time mid journey
The app is ok for bookings and buying tickets. But for travelling it is an utter liability. Twice now it has signed me out and will not let me sign in in order to view tickets and use at barrier.
My advice is to print your tickets.
