Poor experience when request past flight points
Poor experience
Description
Book a flight in just a few easy steps
Check in, change, or cancel your flight. Plus, add extras like EarlyBird Check-In® or Upgraded Boarding.
Super-fast shopping & booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.
Everything you need to travel
The information you need is right at your fingertips – view gate information, boarding position, flight status, and more in the My trips tab.
Boarding pass on the go
Get mobile boarding passes for all Passengers on your trip 24 hours in advance. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA PreCheck. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!
More ways to pay
Purchase a flight using any one of our payment options including Apple Pay®, PayPal®, Flex Pay, Credit/Debit Cards, Rapid Rewards® points, or Cash + Points.
Travel funds
You can use flight credits, Southwest LUV Vouchers®, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.
Inflight entertainment
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.
1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.
Live chat
Contact our Customer Representatives over Live Chat through our Help Center found in the More tab.
Airport pickup and drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, hotels, vacations, and cruises
Use our app to quickly book all your travel needs.
Earn rewards when you travel
Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, add it after booking your flight and earn points3. You can then use those points to buy more flights!
3 All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms
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Check in, change, or cancel your flight. Plus, add extras like EarlyBird Check-In® or Upgraded Boarding.
Super-fast shopping & booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.
Everything you need to travel
The information you need is right at your fingertips – view gate information, boarding position, flight status, and more in the My trips tab.
Boarding pass on the go
Get mobile boarding passes for all Passengers on your trip 24 hours in advance. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA PreCheck. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!
More ways to pay
Purchase a flight using any one of our payment options including Apple Pay®, PayPal®, Flex Pay, Credit/Debit Cards, Rapid Rewards® points, or Cash + Points.
Travel funds
You can use flight credits, Southwest LUV Vouchers®, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.
Inflight entertainment
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.
1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.
Live chat
Contact our Customer Representatives over Live Chat through our Help Center found in the More tab.
Airport pickup and drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, hotels, vacations, and cruises
Use our app to quickly book all your travel needs.
Earn rewards when you travel
Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, add it after booking your flight and earn points3. You can then use those points to buy more flights!
3 All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms
Screenshots
Southwest Airlines FAQ
-
Is Southwest Airlines free?
Yes, Southwest Airlines is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Southwest Airlines legit?
🤔 The Southwest Airlines app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Southwest Airlines cost?
Southwest Airlines is free.
-
What is Southwest Airlines revenue?
To get estimated revenue of Southwest Airlines app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.87 out of 5
795 ratings in Brazil
5 star
729
4 star
48
3 star
6
2 star
3
1 star
9
Ratings History
Southwest Airlines Reviews
Excelente
Rápido e eficaz
Access outside US
I'm in Brazil and can't access the app and the website. It appears like access denied. Can someone help?
Booking
I went through a whole desaturated for my last booking. I purchased a ticket on Christmas Day, but I paid with Apple Pay. It took the money out my account,but give me my booking. I had to wait days to get my refund, rebooked and pay more than the original price I paid for in the beginning. This is the first bad experience I’ve ever had trying to book a flight.
Assistance
While visiting our grandchildren in the great northwest my wife and contracted the flu. The service we both received was excellent for both of us with wheelchairs.
Only airline I use
Great
Thanks, service always good for me and my family.
Good job helping me with reservations
Pre approved
I have been TSA pre approved for years, why has this been taken away from me and the only answer I get is that it is random now whether or not you get TSA pre approved on your boarding pass. What is going on and why have I paid for something that I am not getting????
Booking Issues
While attempting to book flights, the app often does not work causing loss of availability
Southwest is the BEST
I wish they would become Southwest to Southeast!!!!
Store Rankings
Ranking History
Category Rankings
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Top Free
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12
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Top Free
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86
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Top Free
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125
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Top Free
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146
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Top Free
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152
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Keywords
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App Info
- Category
- Travel
- Publisher
-
Southwest Airlines
- Languages
- English
- Recent release
- 12.2.8 (5 days ago )
- Released on
- Jun 9, 2012 (12 years ago )
- Also available in
- United States, Canada, Mexico, United Kingdom, India, Australia, Philippines, China, Japan, Germany, Taiwan, South Korea, Brazil, New Zealand, France, Italy, Thailand, Colombia, Vietnam, Ireland, Spain, Singapore, United Arab Emirates, Hong Kong SAR China, Israel, Argentina, Switzerland, Netherlands, Peru, South Africa, Dominican Republic, Pakistan, Sweden, Chile, Saudi Arabia, Denmark, Belgium, Nigeria, Indonesia, Austria, Poland, Norway, Malaysia, Russia, Türkiye, Ecuador, Czechia, Hungary, Ukraine, Portugal, Romania, Finland, Egypt, Kuwait, Sri Lanka, Greece, Nepal, Lebanon, Slovakia, Bulgaria, Lithuania, Iceland, Bahrain, Luxembourg, Armenia, Cyprus, Croatia, Slovenia, Estonia, Kazakhstan, Algeria, Belarus, Malta, North Macedonia, Latvia, Azerbaijan, Uzbekistan, Madagascar
- Last Updated
- 1 day ago
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