Terrible customer service standards
Terrible, website and app don’t work outside the US , terrible customer service for customers outside the US!
4.47 out of 5
265 ratings in Netherlands
Terrible, website and app don’t work outside the US , terrible customer service for customers outside the US!
I cannot open the app as being in Europe and I need to call to book flights this is a really big inconvenience also due time difference!! Please fix that foreign people can book flights!!
Not able to start app.
Poor and instable App. Doesn’t work in The Netherlands. Doesn’t even work when I’m in the US. You should make it work for foreign customers as well.
Does not work in the netherland. To bad now i have to fly with frontier airlines. Fix it!!
It seems to be no longer possible to book a flight froma European internet account nor to check in omline with a european mobile device unless being on a US wifi network
And no possibility for a mobile boarding pass in the app.
Works well when in the USA, but app does not work abroad. Why can’t they fix it???
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
14
|
Top Free
|
|
78
|
Top Free
|
|
104
|
Top Free
|
|
107
|
Top Free
|
|
134
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