Our goal is to help people spend time on what they love. That’s why Spotahome lets you rent homes without seeing them in person. Picture yourself viewing thousands of rooms for rent in flatshares from the comfort of your sofa. Imagine using your smartphone to visit 20 apartments for rent in just one hour. Now, all of this is possible - the hunt for housing has never been easier or safer.
We check properties so you don’t have to. We create listings that are so accurate that you can book your next home without having to visit it in person.
How does it work?
We send our Homecheckers to the properties that we list on our platform. The Homechecker takes high-quality photos, 360° images, accurate floor plans, and professional video tours of each property. Their material is then sent to our Copywriters who describe everything from the interior of the living room, right down to the vibe of the local neighbourhood. The end result is a virtual viewing that’s just as realistic as an in-person visit.
We know that it’s important for you to find the right landlord. That’s why we include practical information about landlord policies, utilities, tenant preferences and house rules. That way, landlords and tenants both know that they are the right fit for each other.
We are working hard to bring you digital products that change your life as a tenant. That’s why we improve and update our product on a daily basis.
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Screenshots
User Rating
4.03 out of 5
31 ratings
in Russia
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Ratings History
Reviews
DON’T use it by no means!
Please avoid the application and this service. There is no emergency support at all. The manager answer within one week. If you would not find the location, or the landlord does not let you in, you even cannot call the support for immediate interference or to resolve possible issues. There are a lot of bugs in application. You cannot even press some buttons in it since they does not work. I am contacting the support for 8 days in order to change the days and I got the answer only once.
UX can be improved
I like Spotahome, and the app is good, but the gestures can be improved. For example, when you want to scroll through photos, you need to swipe directly in the middle of the block, if you swipe closer to the bottom, it won’t work - and that’s exactly where it’s most natural to swipe. If you open the photos view full screen (which by the way can be done only by tapping only in the same area as swiping) it’s very hard to close it by swiping down. And it’s really annoying that there is no support for the “back” gesture. Like, I can’t swipe right to go back, I need to scroll back to the top of the page and tap on the inconveniently positioned arrow.
Other than that the app is great, but the things I listed really take away from UX.
Сначала пройдите верификацию, только потом бронируйте жильё
Мы оплатили квартиру на месяц. После чего сервис стал писать о необходимости верифицироваться. Я приложила паспорт, мы дали доступ к счету, после чего учетную запись заблокировали, потому что надо предоставить квитанции об оплате коммунальных услуг на моё имя
1) вы уже списали с меня деньги, разве это не подтверждение платежеспособности?
2) у меня может не быть квитанций на моё имя, если их оплачивает лэндлорд
Пользоваться сервисом не хочется. Странно брать деньги, а потом придумывать квесты
Illegal booking
After the booking my landlord said, that he will NOT DO any contract because in that case he will have to pay government 20% tax. This is simply ILLEGAL. I booked his apartment FOR A YEAR.
I’m in shock that such reputable service as Spotahome doesn’t control such fraud and their agents doesn’t answer me anywhere now!
RETURN MY MONEY!
Unusable
iPhone XS: I cannot see only about 10 searched results, no next page of view more. I cannot confirm my request after I entered card details and it was checked successfully. Had to use website.
Assistants are not competent
Don’t recommend using this app for booking. Description can be wrong on the “checked” accounts, and if you tell them about it, they won’t do anything at all, just apologize for the inconvenience. They don’t help to solve any issues. Also, SPOTAHOME don’t provide invoices for the rent or the deposits.
Doesnt work as expected
Picked 1-3 months in search. Shows 6 months available only.
