Spruce: Medical Communication

HIPAA phone, text, video, fax

Published by: Spruce Health

Description

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.
Healthcare Professionals: Start your free 14-day trial today—no credit card required.
Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣
— SPRUCE FOR HEALTHCARE PROFESSIONALS —
• Get new phone and fax numbers, or transfer in your existing lines
• Robust mobile and desktop apps
• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view
• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing
• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax
• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening
• After-hours: Automated schedules adjust your phone system and messaging to match your business hours
• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs
• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member
• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space
• And more…!
— SPRUCE FOR PATIENTS —
• Sign in to a free and secure patient app, on mobile or desktop
• Receive video calls from your care team
• Send and receive secure messages, including photos
• Receive alerts for new activity
Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!
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Screenshots

Spruce FAQ

  • Is Spruce free?

    Yes, Spruce is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Spruce legit?

    🤔 The Spruce app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Spruce cost?

    Spruce is free.

  • What is Spruce revenue?

    To get estimated revenue of Spruce app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Kazakhstan yet.
Ratings History

Spruce Reviews

Rescheduled appointment

Ana-wright on

United States

Excellent service

Horrible change in company

Upsetatyouspruce on

United States

Ever since there was a change in management it has been so much harder to get in contact with people in chat, instead of taking 1-3 business days to respond they now respond within months at a time.

Spruce is Awesom

tayyyreacherous on

United States

Great

S EAST

seed of Jacob on

United States

I have the BEST PNP. I have found her to be more knowledgeable than any other provider I’ve ever had! She is also on point with responding and making sure I have my med refills when they are needed. If you are looking for a psychiatrist then look no further. Amen

Health

0198756&$@";;)54 on

United States

It’s made my healthcare so much better

Amazing lady

Supercharge #1 on

United States

Very helpful understanding concerning and just nice in every way

Great

Evoutlaw on

United States

It was so much easier then I thought even with out insurance so much cheaper then my addiction. I love this app

Feedback

anon90112 on

United States

Please add a way to test your video before a call, thanks

Thankful!

1988Bec on

United States

Today I reached out to big tree because I have a horrible sinus infection. I didn’t expect anyone that could help today, considering the holiday, but sure enough, someone promptly answered me & got my helped & I have an appointment come Monday, thankfully. But honestly, every person I have spoke to through big tree is always helpful & friendly & I'm very grateful for this healthcare option, thank you!

Terrible experience terrible services

Dr.JMND on

United States

I was very mislead by the sales team. Spruce requires every staff member to use their *personal* cell phones and have notifications and calls at all hours on their time off. I went with spruce to have a web based service. spruce does not work through an app only service or a web based or desktop version. Horrible experience and very mislead from sales.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
49
Top Free
292
Top Free
308

Spruce Installs

Last 30 days

Spruce Revenue

Last 30 days

Spruce Revenue and Downloads

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App Info

Category
Medical
Publisher
Spruce Health
Languages
English
Recent release
4.4.18 (22 hours ago )
Released on
Jun 21, 2024 (6 months ago )
Last Updated
2 weeks ago
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