Name: SURFboard Central
Author: ARRIS Group

Description

Thank you for purchasing a SURFboard product! Simply download this application, select the device model, and follow the on-screen instructions to setup your device.
This single (Central) mobile application will support all our current SURFboard devices.
Cable Modems:
- Models: S33, S34, SB6141, SB6121, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25.
- Step-by-step install guide includes help for device activation by your Cable Internet Service Provider.
- Access to device information, help, and technical support.
- Quick launch the device Web Application for device configuration and management.
Cable Modems with Wi-Fi:
- Models: G18, G20, G34, G36, G54, SBG10, SBG6950, SBG7400, SBG7580, SBG7600, SBG8300
- Step-by-step install guide includes help for device activation by your Cable Internet Service Provider.
- Access to device information, help, and technical support.
- Use the device Web Application OR the mobile app for device configuration and management.
- Easy to use Wi-Fi management functions.
mAX Wi-Fi Mesh Routers:
- Models: W11, W121, W122, W21, W30, W31, W61, WC4S, WC4T
- Step-by-step install guide includes help for optimal mesh node placement in your home for performance and coverage.
- Easy to use Wi-Fi management and enhanced mAX features*.
Wi-Fi Gaming and Extenders:
- Models: W6B, W6U
- Step-by-step install guide.
- Access to device information, help, and technical support.
- Quick launch the device Web Application for device configuration and management.

--- Easy to use Wi-Fi management functions ---
- Manage your Wi-Fi network when you are at home or away.
- Setup a private and secure home Wi-Fi network.
- Setup a separate Guest network for visitors.
- View client devices connected to your network.
- Add friendly names for each client device.
- Check your mobile device real-time Wi-Fi speed.
- Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause.
--- Enhanced mAX features ---
- Get notified when selected device leave or join your home network.
- Enhance your parental controls with "screen" time rewards.
- Network Health monitoring with recommendations for optimization.

For additional help, please visit the SURFboard User Community at https://community.surfboard.com/
For device technical details and support, please visit SURFboard Support at https://www.surfboard.com/support/resources/
* Not all enhanced mAX features are available on W61, WC4S, and WC4T

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SURFboard Central FAQ

Is SURFboard Central free?

Yes, SURFboard Central is completely free and it doesn't have any in-app purchases or subscriptions.
Is SURFboard Central legit?

⚠️ The SURFboard Central app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does SURFboard Central cost?

SURFboard Central is free.
What is SURFboard Central revenue?

To get estimated revenue of SURFboard Central app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

App is not rated in Netherlands yet.

View ratings in United States

Ratings History

SURFboard Central Reviews

Complete Trash!

The most useless app I have ever downloaded. Doesn’t work and never has

Worst design ever

The fact that you have to sit and wait 11 minutes for the APP to scan for a device that is IN FRONT OF ME to tell me that it can not find the device says it all. A complete waste

Don’t Bother

Complete trash of an app. Never even got to the password portion without errors coming back. Had to hard reset twice to start over. Just bought an Arris device. Go buy Netgear and save yourself the headache.

Useless app

I want to block zoom or youtube and cannot do that. How the company employed such useless people into the job? Basic ops are not possible and wildcards dont work and have to research where the app fails and found its time to research and buy a product with good software, i will never recommend arris products which are useless to users and make money. How come such an worst product is sold? Apps and web are worthless and cannot stop a device or block a website or app easily. 0 star is not possible so 1 star to improve the product and software. Give your customers a chance to choose hat they want and dint show your weaknesses.

Useless app

An Internet search told me that I could use this piece of garbage app to test the speed on my modem which is an Arris. Of course to do this I had to jump through a few hoops. Then I find out that option doesn't exist. There is literally no point to having this app especially if you've already been using the modem and all you wanted to do was test the speed.

Worked fine for me

Relatively painless

A Waste of hardearned money.

I have several decades of experience working with routers, modems, etc. This is the first time I've been so perplexed that a piece of hardware and software that has gone public, also went Rogue at the same time. It's a wasye of money, People. Beware!!

Useless!

I have NEVER had so many issues with an app as I have had with this one. I deleted it and will just learn to live without the functionality that every other app in the world provides. One of the most laughable things (and the last straw) was that the keyboard that appears when you need to type your credentials, does not have parentheses. I screenshot the keyboard(s) and asked my family to help me find the parentheses. I tried several times and deleted the app hoping it was a bug. Nope. One of the other issues was that none of my connected devices showed up in the app, I kept getting a message that remote access through my mobile device was not available (even though I set it up with my mobile device). There were many more ridiculous issues, so I decided it was not worth the heartburn.

Worthless

App can’t even get past the very beginning scan product numbers. Stuck in an endless loop of scanning both numbers over and over and over

Useless

App never worked. Ended up deleting it.

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