The Swachhata-MoHUA is the official app of Ministry of Housing and Urban Affairs (MoHUA), GOI.
The app enables a citizen to post a civic-related issue (eg; a garbage dump) which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.
The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit working to improve the quality of life in India’s cities and towns.
How does it work?
Take a picture of the Civic-related issue using your smart phone, and post it in one of the following categories.
・Garbage dump
・Garbage vehicle not arrived
・Dustbins not cleaned
・Sweeping not done
・Dead animals
・Public toilet(s) cleaning
・Public toilet(s) blockage
・No water supply in public toilet(s)
・No electricity in public toilet(s)
The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.
You can also vote up on any other complaint relevant to you. You will get regular updates on the status of the complaint in the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.
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User Rating
3.39 out of 5
18 ratings
in United Arab Emirates
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Ratings History
Reviews
Garbage application to get the garbage cleared
Whoever built this app and managing it should handover the app development to college kids, they would do a better job than this. If you cant even signup on the app how would anyone even want to use it for getting the garbage cleared from their locality.
Lockdown violations
I have made two complaints about lockdown violations in the month of May. I have not received any feedback & nothing has been done, if this is the way you’ll handle complaints you can just as well close up & let the people do what ever they like. I would go one step further to say that your indifference to our genuine complaints has contributed to making Chennai a hot spot recording highest number of cases daily. WHAT A SHAME
Application for garbage clearance
Kindly extend for other services like road, water ,ration supply etc