Telehealth by SimplePractice

Very frustrating to use. The start of each 50 min. session is fine but within 20 minutes there is a terrible voice delay that starts happening and just worsens. It make the meeting impossible to conduct.

I find the app good enough in terms of connecting with therapist and giving a personal enough interaction but sometimes the technology is a bit weak. e.g. The appt confirmations would not sync into my standard calendar software or would sync without the teleconference link. Also sometimes the connection was not as strong as should be for video and sound (but that could be a local ISP or Wifi issue). Still overall grateful for the therapist support that this delivers.

Video gets choppy and sound echoes at times

If I go out of the call to look at an email there is no bar as with other call apps that I can easily click on to return to call. Phone would time out while waiting for other person to join call and I’d have to reopen the app.

Great way of doing things during Covid 19. It may change the way I see Dr’s in the future. Convenient and easy! Thank you M

I highly recommend the Telehealth live video appointments. So much better than a phone visit, truly.

Easy-peasy app for connecting with your therapist. Simple to navigate because it’s user-friendly.

Can you add a way to insert Photos in the app

Hopeful. truth telling. Opening up to another. Surviving.

Ms Latoya is very kind & very helpful! Thank you