TenantCloud Pro

Published by: TenantCloud
Downloads
Revenue

Description

TenantCloud is a comprehensive end-to-end property management system for landlords, property managers, tenants, and service providers to conveniently access and manage essential property-related information such as property details, units, leases, accounting, and maintenance requests on their phones and desktops.
Landlord Account Features:
- Unlimited units, listings, and properties.
- Connect with tenants, owners, service professionals, and team members.
- Get a customizable marketing website for your vacancies.
- Get leads for your vacancies.
- Set up an application fee and receive rental applications from your prospects.
- Run background and credit checks right from an application.
- Collect rent online.
- Set up leases with the built-in document builder.
- E-sign the lease and send it to your tenants to e-sign.
- Automatic rent invoices, late fees, and receipts are delivered to tenants.
- Store all transactions, receipts, and invoices in one place and categorize them according to your needs.
- Receive, manage, and send maintenance requests to your service pros.
- Build financial and rental reports in seconds and track your success.
- Generate a 1099 Tax Form and send digital copies to recipients.
- Sync with Google Calendar and QuickBooks.
- TC Messenger for communication with tenants, service professionals, and team members.
- Unlimited support.
Property Manager Account Features:
- Assign a team member to every specific property.
- Set their permissions for every part of the system, such as properties, listings, etc.
- Keep track of all the actions of a team member saved in chronological order with the Activity History.
- Connect with Owners and assign various properties to various owners under the same account.
- Send Owners maintenance requests to approve repair costs.
- Regulate your relationships with the agreements that can be generated within the system.
- Set all the management fees, which will be calculated automatically and shown in the Accounting section.
- Set up your own lease template with our Template Builder.
- Communicate via TC Messenger.
Tenant Account Features:
- Connect with your landlord and have a signed lease agreement ready in seconds.
- Process rent payments easily using ACH, credit, and debit cards.
- Enable Auto Pay to pay automatically on or before the due date.
- Report your rent payments to the credit bureaus to build your credit score.
- Maintain control over all your expenses, including rent, utilities, fees, and deposits.
- Submit maintenance requests to get them fixed immediately.
- Access your rental history by having all your current and past leases consolidated in one place.
- Track renters insurance expiration.
- Create a Renter Profile and apply online for listings.
- Receive invites from landlords to view their listings based on your matching search criteria.
- Keep in touch with your landlord 24/7 with the TC Messenger.
Service Pro Account Features:
- Create a Business Profile to attract new clients.
- Customize a marketing website to showcase your services.
- Get notifications about new maintenance requests that appear in your area.
- Make bids and get selected for the job.
- Connect with the landlord and receive maintenance requests.
- Manage all the maintenance requests in the app, set up your schedule, and keep track of all the work done.
- Change statuses, add the materials used, and create invoices.
- Manually add other maintenance requests to keep track of all orders in one place.
- Get paid with ACH debit and credit cards within your TenantCloud account.
- Store receipts and keep track of your payment activity all in one place.
- Sync with Google Calendar.
Owner Account Features:
- Connect with your property managers and keep track of your properties.
- Get the property reports.
- Fees and distribution tools to pay property managers online.
- Keep track of maintenance.
- Approve maintenance request bids.
- Use TC Messenger for communication.
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TenantCloud Pro FAQ

  • Is TenantCloud Pro free?

    Yes, TenantCloud Pro is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is TenantCloud Pro legit?

    ⚠️ The TenantCloud Pro app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does TenantCloud Pro cost?

    TenantCloud Pro is free.

  • What is TenantCloud Pro revenue?

    To get estimated revenue of TenantCloud Pro app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3.86 out of 5

729 ratings in United States

5 star
447
4 star
51
3 star
39
2 star
36
1 star
147
Ratings History

TenantCloud Pro Reviews

Not intuitive as a tenant

candybee🐝 on

United States

To submit a ticket request I have to go through way too many steps, but to pay rent it’s at the bottom.

Auto pay

C77778 on

United States

They purposely make it where you cannot easily switch to “auto-pay” so you get extra small fees every month when you pay rent. I’ve brought it to their attention multiple times. Many updates and it’s still not fixed.

Good but performance issues persist

Pk198212 on

United States

It took me a long time to get accustomed to the workflow but I’ve overcome that phase and can easily navigate what I need to get done. I’m a big fan of automation and processes and definitely tenantcloud has helped me out there. My challenge with the app is it’s performance. With every click or a touch you the little wait circle that spins in rainbow colors. That is a productivity kill. For the new VC owners, please fix performance before venturing into new features and functionality. Not looking for a developer response but a call to ACTION to get this resolved in your sw release train.

Yakup

ozanceliknew on

United States

Do not believe or trust them, they take a deposit for rent and make you a victim, I cannot reach customer service for 3 days, I cannot leave the house and it is a ridiculous application, please do not use it.

Not worth your time.

Talkoftheyoc on

United States

I’ve been using this app for almost 4 years now. It was a smaller business and let you use it free if you had less than about 50 doors. It’s extremely hard to navigate the app. It’s not intuitive. Online payments are are slow and broken that we’ve given up and had our tenants just Zelle us directly. Which isn’t ideal. Now that it’s Jan 2024. I noticed that I was locked out of my account to pay a new paywall fee I wasn’t aware of. No email, no notifications within the software. I posted to their FB group but they censor and block any negotiate questions or concerns you’ll ever have. The people on their community group have fled by the hundreds. The ones who do still use their online payment system say it’s taking 5-7 days to receive payments. Good luck keeping up with bills if your tenant ever pays late. Glad we’ve been taking payments separately and instantly. No response from FB. No response from online ticket. Decided to call them directly today and they confirmed they added a new paywall and there’s no more free accounts allowed. I simply asked for my records from my account for tax season and proof of records. They told me I have to pay to get those records lol. WOOW. You absolutely lost me as a customer if you’re going to randomly lock me out and ask for payment. If you’re going to outright disregard my records for the past 3 years. There’s no way I could recommend this company. Flee and don’t waste your time here.

Mixed thoughts

jvvfty on

United States

I use this to manage a dozen rental properties. The interface is very good and intuitive. It has a lot of good features such as a customizable rent roll, task list for maintenance issues that replace what I used spreadsheets for. The applications and tenant portal for collecting rent online and receiving applications is good. Weaknesses are connecting to your bank, this took a while and payments received are slow. For example a tenant making a rent payment on thursday morning and on monday it still has not been put in my bank account. There needs to be a method of payment that accommodates popular apps like cash app or a label that can be assigned to how rent is marked paid by youbgvtnants that use these apps. Overall I like it but they have to improve in processing times or I'll move to one of their competitors.

Not user friendly

PAY3172 on

United States

I have been trying to find a feature or a button where I could just say, I don’t rent the unit anymore or disenroll. It’s annoying, to go back and forth. I already set up a direct deposit with my landlord and I messaged the app to disenroll me. And nothing came out of it. This app needs to be improvement.

I don’t know why my posting don’t get leads and am subscribed to the growth plan

Nero homes on

United States

Bad experience so far

Canceled but still charging my credit card

Stretchmeister on

United States

I canceled my subscription back in June and unbeknownst to me they were still charging my credit card 3 months later. Can you say theft…?

Incredibly Slow Payment Processing

uvd!38. on

United States

Quite possibly the slowest payment processing platform to exist since the internet was invented. A check delivered by the pony express would arrive faster than it does with Tenant Cloud..

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Keywords

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TenantCloud Pro Installs

Last 30 days

TenantCloud Pro Revenue

Last 30 days

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App Info

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