Good service, bad app
I have an iPhone and husband has android… it glitches and we need to download over and over… it works but is annoying and if you are in a hurry, go to the desktop!
3.92 out of 5
39 ratings in United States
I have an iPhone and husband has android… it glitches and we need to download over and over… it works but is annoying and if you are in a hurry, go to the desktop!
The app constantly has issues. They tell you one thing and do another. Constantly have to force close the app just to get new messages. They sell you a dream but it’s nothing but lipstick on a pig. Do not recommend this app for any business. You can find something cheaper and better.
We have been using text request for the past two seasons and have seen an increase in engagement, communication and positive fan experience. We profited nearly $2k from text campaigns throughout the 2023 season. Text Request staff is second to none and are always pushing the envelope to help businesses!
Text request is a great service in general. This app is sub mid. Every time I try to open it the screen is blank. And the messages won’t load. Our business uses 3 lines to communicate with our customers and the app should be a godsend but instead it’s just a source of extra frustration. I have to force quit this app a couple of times a day. and before the dev hops on and says I need to update iOS or the app, I’ll mention that I’ve done both and have an iPhone 15pro running the latest iOS version 17.4 as of 3/19/24.
Over the last few months, the app has been nothing but trouble. Requires repeated logging in, closing out the app, hangs/freezes… please fix it!
Definitely helpful, could be better with some minor changes like improving the search feature and the preview showing the most recent text, etc. but its been super helpful to us.
It nice to never miss a beat especially over the weekend when we are not at the office I can check my app and make sure I’m not missing a message. Our buisness is 24/7 and text request has been the best with keeping our communications open and prompt!
I’ve used multiple text providers for my small biz. TR is far and away the best! Wonderful customer service, easy to use, stable platform and all messages go through and receive without issue.
This app is very useful and easy to navigate. Love the service!
We’ve been able to integrate this tool into external and internal communications to further our voice in operations and marketing. Great if you are looking for another option in your belt.
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