Description

This is the Department of Home Affairs Tourist Refund Scheme (TRS) mobile application (the app).
The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions.
When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia.
If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.

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Screenshots

User Rating

2.33 out of 5

15 ratings in United States

5 star

4 star

3 star

2 star

1 star

Ratings History

Tourist Refund Scheme Installs

Last 30 days

0

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Tourist Refund Scheme Revenue

Last 30 days

$0

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Tourist Refund Scheme Reviews

No Problems

App worked perfectly. My refund took <1min for the staff at the airport to process since used this app beforehand!

crashes on iphone 11

crashes when trying to add invoice.

Waste of time

The app works fine, however when you get to the airport there is no separate line for app users. You have to stand and wait in the long, annoying line that everyone else who didn’t used the app had to use. Waste of time.

Don’t waste your time

There are soooo many loopholes you have to jump through. It’s better not to waste your time because they’ll do anything to not give you your money back. A literal “scheme.”

App not useful for Sydney

There is no ‘fast line’ for taking the trouble to use the app so you are wasting your time at Sydney. Just leave an hour and get in the line.

Constantly crashes

Crashes constantly

Unusable

Crashes repeatedly trying to enter invoices.

Buggy and unusable

This app has a really bad UI set up and constantly crashes when going from one screen to another. I tried using it for 30 minutes and could not enter to invoices because it would always crash before I finished. I go back and forth to australia all the time and I really wish there was a better app for this please fix. My phone is a six pluss iPhone

Not compatible with IOS 12

This version is not compatible with the latest iOS version.

Love it,

I love it, it's save my time.. hope there are like this app for other countries 👌🏼

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Australia Travel	47
Top Free	New Zealand Travel	77
Top Free	Indonesia Travel	138
Top Free	Singapore Travel	155
Top Free	Vietnam Travel	156

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Tourist Refund Scheme Revenue and Downloads

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App Info

Last updated

2 weeks ago

Name	Reviews	Recent release
Public Transport Victoria app	68	1 month ago
Changi App Travel info, Tax-free shopping	41	2 weeks ago
Shangri-La Circle Stay,Dine,Shop at Shangri-La	24	1 week ago
Virgin Australia entertainment	13	2 years ago
Sydney Transport: Bus & Rail NSW Trip Planner, Train, Metro	6	1 week ago
Beam - Escooter Sharing Try Our Electric Scooters	60	3 days ago
Scoot Mobile Escape The Ordinary	84	2 days ago
Jetstar All day, every day, low fares	11	1 week ago
Hamilton Island	5	3 days ago
Air NZ Manage bookings & stay updated	120	1 week ago

Tourist Refund Scheme