UNICO2087 - Reviews, Revenue and Downloads - Apple App Store

Description

The design of UNICO 20°87° is directly inspired by the rich character of Riviera Maya, and incorporates many natural and handmade materials sourced within the area. The rooms and suites mix modern luxury with familiar rustic moments inspired by the region’s history. All of the hotel accommodations feature an Anfitrión, a personalized local host, available 24-hours a day to provide an added level of personalized service.

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User Rating

3.18 out of 5

28 ratings in United States

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Ratings History

Reviews

Can't use app to message hotel

It becomes pretty much just a list of things. It would be more helpful if you could actually contact the front desk with it.

Decent app but often doesn’t work.

I used this before my trip and at the wonderful Unico resort. The biggest problem is the app will not function- it opens to an error message. Others in our group had the same issue. It’s a good app when it does work. You can see activities by day, and you can order room service and see menus.

Doesn’t work for reservations

This app does not work to book restaurant reservations before arrival. Once you receive your confirmation number and try to schedule you cannot change the quantity of people to proceed. What’s the point?

Broken in 2022, just like the rest of the hotel.

Used to be great, our favorite hotel and a great app. Now the app doesn’t work at all and so has the service at the hotel.

App is garbage just like the hotel

This app doesn’t work properly. I try to order room service at 5pm for beers to be delivered at 7pm to my room and nothing is available until 4 am. Seems like a constant theme at the hotel. It’s all smoke and mirrors food is horrible (they say from the best chefs in the area lol) drinks are wretched and employees are meh at best.

In room dining disappeared

Useful app but the in room dining option outright disappeared rendering it useless.

Amazing resort, and app

Amazing resort and the app makes the experience much more seamless. 5 stars !!

Changed my opinion of all inclusive

This place is awesome and amazing. The food is superb. The local host Monte is the best. She handled everything. Rooms are beyond excellent. My husband and I had an fantastic time. The pools are so inviting.

Was really good.

App was great the first day we were at Unico. After that the in room dining disappeared and you can no longer order room service from the app. Sure you can use the phone but the app was handy and convenient not to mention it helped with the language barrier.

App looks cool

Haven’t stayed yet. I am getting spammed by push notifications.

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