Banking Tasks
Functionality, UI, Features and Simplicity are all there but are great but please don’t stop improving .
Yes, UnionBank Online is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The UnionBank Online app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
UnionBank Online is free.
To get estimated revenue of UnionBank Online app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.71 out of 5
596 ratings in Canada
Functionality, UI, Features and Simplicity are all there but are great but please don’t stop improving .
There is no option to download SOAs and the view statement is not working. Always showing request cannot be processed SL9999 error.
Issues in creating a ticket were limited! 24 hour Customer Service isn’t working and all you’ll receive is the auto- response! Employees were all robots!!!! Resolving issues takes more than a month!!!!
Since CitiBank migrated to UnionBank my experience became stressful. Making ticket on the app always end up error. Cant even contact their international toll-free, the app itself is super slow. Even applying for an installment on a specific purchase no update of the request was accepted or not. If only i could express or show how frustrated and stress i am with the service and experience with this bank.
I cannot open an account using my Citi credit card as previously announced. Please fix this problem. Very frustrating
Very slow and update everyday
This app is ridiculous. I was trying to create an account on my citibank credit card however it keep saying error and we cannot process your request at this time. I was reaching out the customer service by email but nothing happened. Currently, I am in Canada and initiated to call the international hotline number but unreachable. Citibank app is way more better than this.
Loading of information takes a lot of time! The citi mobile app is way faster than this!
I tried to open one today. I did it through their website in my laptop. I did all the instructions and sent all the documents needed. Application was a success and I received a reference number. However, after I received an email saying that I completed the online application form, I had to choose one of two options to complete my application. I did option one which is to DOWNLOAD the app. But before I can even finish the application, I was redirected again to the main page. Pop up says I was logged out because of security reasons. I did it over and over but nothing happened. this is a bit frustrating.
I emailed a few times to update ng phone number for OTP purposes since my old number was lost. yes, you responded to my emails but telling me to go to the nearest branch. I did explain that I cannot because I am in Canada, I gave all the information on the email and its been six months and I have not received any response. Tried calling your phone number through my friend in the Philippines but the operator always say the under maintenance kayo. Give me my 9000 pesos back!
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
14
|
Top Free
|
|
93
|
Top Free
|
|
226
|
Top Free
|
|
265
|
Top Free
|
|
310
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