App fails at very first hurdle
Simply cannot even enter my phone number into the app. It just keeps spinning! No other way of logging in. Therefore cannot do the things the emails tell me I can do. Not something I expect from a decent hotel chain.
Village Hotels
Check in & Dine
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Village Hotels makes it easy to check in, activate your key, dine with us through mobile ordering and activate exclusive member discounts.
Key Features include:
Check in and out including mobile key delivery
Check your reservation and invoices
Mobile ordering in our food and beverage outlets
Exclusive discounts and offers in our member portal
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Key Features include:
Check in and out including mobile key delivery
Check your reservation and invoices
Mobile ordering in our food and beverage outlets
Exclusive discounts and offers in our member portal
Screenshots
User Rating
1.71 out of 5
222 ratings in United Kingdom
5 star
31
4 star
3
3 star
4
2 star
17
1 star
167
Ratings History
Reviews
1 star is generous
Can’t even get past the ‘enter phone number’ page as it just lags for the 3 minutes I wasted waiting for this - even worse than their website and I previously thought this impossible
Won’t let me even log in
Wouldn’t even let me log in
Hangs on mobile number
Really poor QA testing has obviously occurred with this app. When using for the first time it asks you to enter your mobile number to receive an SMS verification code, but when you submit this, the app hangs and you do not receive any such code. This makes the app totally unusable at the moment as you cannot access any of the other functionality without completing this step. Very poor.
Terrible app
Can’t get past the pin wheel to send me a text to get into the app . Not fit for purpose
Awful
Not all buttons worked. Ordered food for click and collect time at dinner - when I arrived it hadn’t gone through and had to reorder and wait for ages. Somehow have to attempt to get a refund. Terrible.
Useless
Cannot give a more constructive review as I can’t get past the point at which I’m meant to be sent a verification code by sms. The code never comes and the app hangs. Come on guys - you have one job …
Don’t waste your time
Don’t waste your time downloading this app. It doesn’t work. For a company which uses a digital interface between the customer and itself. They have got this so badly wrong. The app you think would enable you to have a pleasant experience. However, he just sent you around in circles when you get to the website.
Doesn’t work don’t bother
Annoying, doesn’t work, don’t bother.
Useless
Quite simply does not work at all.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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161
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Keywords
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Revenue and Downloads
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App Info
- Category
- Food Drink
- Publisher
- quick check ltd
- Languages
- English
- Recent version
- 2.1.2 (9 months ago )
- Released on
- Jun 29, 2020 (4 years ago )
- Last updated
- 1 month ago