What's gone wrong?
Since I installed the update, I haven't been able to access my banking!
Description
Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.
Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.
With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.
NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.
TRACK, BUDGET, SAVE AND PAY
- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.
- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.
- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.
EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES
Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.
But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.
You’ll experience this every time with our customer service advisors.
KEY FEATURES
- Deposit cheques in the app. You’ll usually get your money the next working day.
- Set up savings pots for your savings goals.
- Automatic spend tagging.
- Sign in securely using your face, fingerprint or passcode.
- View statements & set up and manage Direct Debits and Standing Orders.
- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.
- Report a debit card lost or stolen
AND FINALLY…
Like any current account, ours is subject to status and eligibility.
Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.
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Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.
With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.
NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.
TRACK, BUDGET, SAVE AND PAY
- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.
- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.
- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.
EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES
Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.
But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.
You’ll experience this every time with our customer service advisors.
KEY FEATURES
- Deposit cheques in the app. You’ll usually get your money the next working day.
- Set up savings pots for your savings goals.
- Automatic spend tagging.
- Sign in securely using your face, fingerprint or passcode.
- View statements & set up and manage Direct Debits and Standing Orders.
- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.
- Report a debit card lost or stolen
AND FINALLY…
Like any current account, ours is subject to status and eligibility.
Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.
Screenshots
Virgin Money Mobile Banking FAQ
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Is Virgin Money Mobile Banking free?
Yes, Virgin Money Mobile Banking is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Virgin Money Mobile Banking legit?
⚠️ The Virgin Money Mobile Banking app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Virgin Money Mobile Banking cost?
Virgin Money Mobile Banking is free.
-
What is Virgin Money Mobile Banking revenue?
To get estimated revenue of Virgin Money Mobile Banking app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.5 out of 5
16 ratings in Germany
5 star
10
4 star
1
3 star
1
2 star
0
1 star
1
Ratings History
Virgin Money Mobile Banking Reviews
So far so good
Good banking practice. Glad I got with them. Is pretty straight forward, few glitches but minor and fleeting. Feels solider than some of other banks
WORST ACCOUNT EVER
I am extremely dissatisfied with Virgin Money and their atrocious customer service. I have been dealing with an issue where my funds are stuck in a closed account for over a month now. Despite sending more than 20 emails, I have received no meaningful response or resolution. When you try to call their customer service, it takes at least two hours to get connected to someone. After finally getting through, they ask you a series of security questions only to transfer you to another department where you end up waiting for hours again. It’s an endless, frustrating cycle. To make matters worse, they don’t have any branches in London, and most of their branches are closed. This lack of physical presence makes it even harder to resolve issues. It feels like they are just scamming people and holding onto their money without providing any real service or support. This entire experience has been incredibly stressful and anxiety-inducing, especially for someone with health concerns like myself. I strongly advise anyone considering Virgin Money to look elsewhere. Their service is abysmal, and they do not care about their customers at all. Avoid Virgin Money at all costs.
Connectivity
I am now unable to open the app when not on WiFi. It brings up an error screen but as soon as I connect to any WiFi it allows me to open.
Oops we are having a few issues
App is constantly down and not allowing you to access. Absolute pain when you need to authorise a payment which is impossible. Was 80% better when it was Yorkshire bank. A lot of work needed to improve
Great service the best on the planet
Always there for my needs in every way possible love being part of this service
App crashing after updating to 24.13
I recently updated my app to version 24.13 and now app is crashing upon login using Face ID. I needed to make a payment and now I cannot because of that. Nearest branch is also miles away. Highly disappointed. How is this even released without proper testing.
Money app
Helps keep track and very easy access to my accounts
Interest rates
One of the lowest now. Pathetic.
Worst app in the world.
Will be leaving them as a customer as it’s that bad.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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49
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Virgin Money Mobile Banking Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
first direct
|
Unlock
|
Unlock
|
1
|
2
|
2 weeks ago | |
Zempler Bank
Business & personal banking
|
Unlock
|
Unlock
|
0
|
1
|
3 weeks ago | |
Tesco Bank and Clubcard Pay+
Mobile Banking & Clubcard Pay+
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
Starling Bank - Mobile Banking
Changing banking for good
|
Unlock
|
Unlock
|
5
|
3
|
4 days ago | |
M&S Banking
M&S Bank
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago | |
TSB Mobile Banking
Life Made More
|
Unlock
|
Unlock
|
3
|
|
1 month ago | |
Metro Bank Mobile Banking
Simple, safe and quick banking
|
Unlock
|
Unlock
|
0
|
3
|
2 weeks ago | |
Skipton Building Society
|
Unlock
|
Unlock
|
0
|
|
3 weeks ago | |
Virgin Money Credit Card
Virgin Money
|
Unlock
|
Unlock
|
1
|
|
1 week ago | |
Co-operative Bank
|
Unlock
|
Unlock
|
0
|
|
2 months ago |
Virgin Money Mobile Banking Installs
Last 30 days
Virgin Money Mobile Banking Revenue
Last 30 daysVirgin Money Mobile Banking Revenue and Downloads
Gain valuable insights into Virgin Money Mobile Banking performance with our analytics.
Sign up now to access downloads, revenue, and more.
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App Info
- Category
- Finance
- Publisher
- Clydesdale Bank
- Languages
- English
- Recent release
- 24.23 (1 week ago )
- Released on
- Nov 20, 2020 (4 years ago )
- Also available in
- United Kingdom , United States , Australia , Spain , Canada , Ireland , New Zealand , France , Germany , Netherlands , Italy , Ukraine , Lebanon , Malaysia , Mexico , Philippines , Kazakhstan , Indonesia , Poland , Russia , Sweden , Türkiye , South Africa , Kuwait , Japan , United Arab Emirates , Hungary , Hong Kong SAR China , Greece , Egypt , Algeria , Dominican Republic , Czechia , Chile , Switzerland , Azerbaijan , Austria , Argentina
- Last Updated
- 1 week ago
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