Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.
1. BOOK
Book the car you want to hire in just a few clicks on our app.
2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.
3. DRIVE
Press the start button and hit the road!
Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!
CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Lyon, Barcelona, Madrid, Berlin and Milan. Save time and stress by having your car delivered.
PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW or Tesla. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.
SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!
STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.
RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).
THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!
ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.
HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.
24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.
WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq
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Virtuo: hassle FAQ
Is Virtuo: hassle free?
Yes, Virtuo: hassle is completely free and it doesn't have any in-app purchases or subscriptions.
Is Virtuo: hassle legit?
🤔 The Virtuo: hassle app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
I rented a car from the 16-20 january in Lyon. Very nice remote experience. The car wiated for us in the airport parking. Even though the parking should’ve been free I was charged 14€. I contacted the customer service in the app and the next day the ammount was back on my account. All the process is very simple and fast. I totally recommend🎉🎉🎉
Extremely expensive/not worth
I paid 144 eur for 5hours and 30 minutes reservations and extra 34.8 eur for 5 minutes late. I totally recommend either a classic rental service with decent prices, either a car sharing service. This is in between and the prices are exaggerated.
Game changer in car rental!
Super seamless experience, amazing cars and great app! Renting cars with the traditional companies is always a hassle, so when I tried Virtuo I was amazed of how right they got it. Well done and totally recommendable!
Très bonne expérience
Voiture en très bon état, très pratique pour prendre et laisser le véhicule
Déçu / mauvaise expérience / on change votre véhicule réservé
Utilisateur plutôt régulier je suis très déçu du traitement de ma dernière réservation. Prise 8 mois à l’avance pour bénéficier de prix avantageux, ma réservation a été modifiée pour une raison obscure de « problème technique sur le véhicule » et downgrade. Virtuo ne garantit plus le véhicule réservé. Service client dispo par chat. Bref ça ressemble de plus en plus à un loueur classique. Dommage.
Incomprehensible
J’ai utilisé Virtuo depuis plus de 2 ans et ma dernière location remonte à février 2024.
Depuis il n’est plus possible pour moi de louer de voiture. Mon profil a été restreint sans que je sache la raison.
Pourtant le service était très bien jusqu’à maintenant.
Virtuo n’aime pas les animaux
Virtuo Nice n’aime pas les petits animaux de compagnie. Arrivé d’un vol Air France avec mon petit chien de 6kg dans son sac de transport cabine, Virtuo a retrouvé quelques poils de chien sur le tapis avant et m’a facturé 140€ de frais car Virtuo interdit les petits animaux de compagnie. Pas très humain. Je ne recommande pas ce loueur .
Virtuo
L’application bug trop en ce moment impossible de capte la chat service client
Très Bonne expérience mais à améliorer
Super service pour le véhicule délivré près de chez moi et laissé à côté de chez moi aussi. Voiture en très bon état. Quelques bémols
Très difficile de trouver le contact du service client… J’ai fini par trouver sur Instagram car impossible de finaliser ma location. La personne a été très réactive sur Instagram, mais j’ai perdu du temps. Le câble de connexion ne marchait pas pour iPhone… Un classique
impossible de connecter la carte de la voiture pour pour transférer la clé du téléphone à la carte ça ce n’est pas pratique du tout.
Message d’alerte aujourd’hui pour me dire que j’étais sur le point de dépasser le forfait kilométrique, mais sans me dire où j’en étais. Donc j’ai repris des kilomètres au hasard. Pas très agréable, je voulais décaler l’heure de retour, mais la fonctionnalité s’affiche sans pouvoir y accéder.
Mais honnêtement, expérience infiniment supérieure à l’expérience, location de voiture habituelle.
Plus le temps passe plus vous régressez
Il fut un temps où Virtuo était compétitif avec une sélection de bonne voiture , plus le temps passe plus ça deviens chère , et l’exclusivité de pouvoir choisir le modèle que l’ont voulais à laisser place à "ou similaire" comme chez tout les loueurs classiques, bien déçu