Amazing service
The drop off pick up service is great.
Description
Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.
1. BOOK
Book the car you want to hire in just a few clicks on our app.
2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.
3. DRIVE
Press the start button and hit the road!
Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!
CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Lyon, Barcelona, Madrid, Berlin and Milan. Save time and stress by having your car delivered.
PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW or Tesla. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.
SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!
STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.
RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).
THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!
ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.
HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.
24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.
WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq
Hide
Show More...
1. BOOK
Book the car you want to hire in just a few clicks on our app.
2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.
3. DRIVE
Press the start button and hit the road!
Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!
CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Lyon, Barcelona, Madrid, Berlin and Milan. Save time and stress by having your car delivered.
PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW or Tesla. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.
SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!
STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.
RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).
THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!
ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.
HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.
24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.
WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq
Screenshots
Virtuo: hassle FAQ
-
Is Virtuo: hassle free?
Yes, Virtuo: hassle is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Virtuo: hassle legit?
⚠️ Warning: Multiple users of Virtuo: hassle have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does Virtuo: hassle cost?
Virtuo: hassle is free.
-
What is Virtuo: hassle revenue?
To get estimated revenue of Virtuo: hassle app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.8 out of 5
7,240 ratings in United Kingdom
5 star
6,384
4 star
477
3 star
59
2 star
31
1 star
188
Ratings History
Virtuo: hassle Reviews
Unreliable service, car wasn’t delivered
We booked a car for a 3 day weekend on Friday morning at 8.30. The car was never delivered to our door. Eventually at 9.15 we got a call from customer service saying they had a delivery problem and we could either cancel or pick up the car ourselves in Canary Wharf, around 45 minutes from where we live. In total we were set to lose half a day out of a tight schedule for a long planned family vacation. This ruined the start of our trip. We had previously used Virtuo 5 times but will never use them again as they as simply not reliable.
No customer service
Unfortunately this company which was once great has fallen a long way. It is now impossible to contact customer service outside of your rental period - annoying if there are still issues to resolve! On our recent trip to Mallorca, we booked through Virtuo as they were one of the only providers offering an Isofix car seat. At pickup it was clear this was not the case. We rang an agent who said she would call us back and never did. We have now sent two emails to their customer service address (the first being over a month ago)… It is clear they do not respond “in 3 days” as billed and I am losing faith they will reply at all. As their product was apparently sold fraudulently and they are not offering a route to resolution, I am left with no option but to reverse the charge through my bank - maybe then they will take notice! I suggest others do the same instead of wasting their time.
No car for you with < 1 yr on the licence
For some reason this service wouldn't let anyone rent any car if you got your licence less than a year ago. No matter your age or your previous licences from other countries. How else am I supposed to get driving experience? Buy a car? lol
Forced to add driver license for nothing
Even before I could see what cars and prices were available. Terrible UX. Uninstalling
Never ever use
Never ever use. Shocking experience. I had a car booked and they called me 6 minutes before it was due to start (7am) that they couldn’t deliver the car and they wanted me to collect (from miles away). I explained I was pregnant with a 2 year old child with me and couldn’t lug a car seat and our stuff all that way. I didn’t need to leave until 08.30 though and therefore could give them longer to arrange delivery. Lady said she would try and allocate someone and call me back. Radio silence and there’s no phone numbers you can call for an update. They have a customer service ‘bot’ but that never replied to my messages. The lady finally called me at 9.06 to say they couldn’t deliver and would be cancelling my booking. The lack of communication is the bit that is utterly unforgivable in my opinion. I had no idea what was going on for over 2hrs and therefore no ability to make contingency plans. Completely ruined mine and my daughter’s day. I will never use them again as they are unreliable and there’s no customer service. I thoroughly recommend that everyone avoids them - far too stressful an experience for that early in the day!
Really good service
The drop-off and pick-up is a really good part of the service. I have a small child, so it’s very handy to have the car dropped off to me. Thank you!!
Horrible service
The actual amount they charge is always more than the confirmed price. I rented a Tesla, and they charged me an additional £30 for the use of an electric vehicle. Now they cancelled my new prepaid reservation without explaining why. Do the prepaid amount is with them, and I need to find a new car now. Thiefs.
Great service!
Have used virtuo a couple of times now for weeks away and super impressed. Great being able to pick up and drop off outside of normal hours. Good prices as well if you book enough in advance. Great vehicles too.
Experience
GREAT
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
127
|
|
Top Free
|
|
459
|
|
Top Free
|
|
494
|
Keywords
Virtuo: hassle Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
Getaround
Rent a car by the hour or day
|
Unlock
|
Unlock
|
50
|
1
|
2 days ago | |
OuiCar • Location de voiture
Louer un véhicule pas cher
|
Unlock
|
Unlock
|
19
|
|
1 year ago | |
Citiz
Voitures en libre-service
|
Unlock
|
Unlock
|
0
|
|
2 years ago | |
Avis Car Hire
Rent a car or van worldwide
|
Unlock
|
Unlock
|
60
|
36
|
1 week ago | |
Toosla - Car rental
Book & drive a beautiful car
|
Unlock
|
Unlock
|
2
|
|
3 weeks ago | |
Ada Mobilités Location voiture
Louer nos voitures et camions
|
Unlock
|
Unlock
|
0
|
|
9 months ago | |
Zity by Mobilize
|
Unlock
|
Unlock
|
8
|
2
|
2 months ago | |
Carsharing F2M
Car share and car rental
|
Unlock
|
Unlock
|
6
|
|
5 days ago | |
Cityscoot
Scooters électriques partagés
|
Unlock
|
Unlock
|
9
|
|
9 months ago | |
DriiveMe
|
Unlock
|
Unlock
|
5
|
|
6 months ago |
Virtuo Installs
Last 30 days
Virtuo Revenue
Last 30 daysVirtuo: hassle Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- Virtuo Technologies
- Languages
- English, French, German, Italian, Portuguese, Spanish
- Recent release
- 5.1.28 (4 days ago )
- Released on
- Mar 7, 2016 (8 years ago )
- Also available in
- France , United Kingdom , Spain , United States , Italy , Germany , Belgium , Canada , Australia , Switzerland , Netherlands , Hong Kong SAR China , Russia , Portugal , Brazil , Israel , United Arab Emirates , Singapore , Japan , Ireland , Saudi Arabia , Sweden , Ukraine , India , Norway , Mexico , Denmark , Malaysia , Argentina , Chile , Finland , Greece , Luxembourg , Poland , Romania , New Zealand , Colombia , Lebanon , Thailand , South Africa , Türkiye , Austria , China , Czechia , Peru , Estonia , Latvia , Taiwan , Algeria , South Korea , Hungary , Malta , Nigeria , Tunisia , Indonesia , Kuwait , Cyprus , Philippines , Dominican Republic , Egypt , Madagascar , Lithuania , Iceland , Ecuador , Belarus , Armenia , Pakistan , Bahrain , Bulgaria , Kazakhstan , Vietnam , Brunei , Croatia , Azerbaijan , Uzbekistan
- Last Updated
- 1 week ago
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