Watsons MY

Used it for the first time. The money have been deducted from my bank account yet no proof of transaction made. Another downside of this app is once any product in the cart and customer still on the look for another product the previous one kept missing due to ‘out of product’ issue. Why can’t we the customer be given ample time to browse other products and not rushing to make payment??

Always states that my mobile phone number is invalid, although it is the correct number. Couldn’t verify at all. Unable to use it.

Trying to sign up for more than a week. OTP never received.

This app lagging in my phone. Its keeps prompt ‘process is unsuccessful’

Watson’s app on iPhone is not very friendly to use. Can see but Can’t select the outlet that is nearest to me

Tried logging in, but I have to use ‘forgot password’ for some reason (coz I’m pretty sure my password is correct but still small chance it could be wrong). Used email/phone no/W card no, but failed. Why? Requested verification every single time but I never receive one with every method available. Been trying since last year every now and then, I always end up giving up, until I feel like ranting here and give this lousy app 1 star. And please, no need to ask me for further details which requires me sending you an email to that hello.watsons email address whatsoever. If I have to go through MORE TROUBLE typing out the issue satu2, providing all sorts of details to you in a lengthy email, tak berbaloi ok? Coz guess what, I’m not in your payroll as QA engineer to test & solve your app developer problem, I’m not part of your tester team. All of my issues are listed above (where is my verification code at??!!) and just deal with the stupid bug that you have not fixed since forever.

One of the lousiest app ever used. Frequent hung and can even edit the delivery address. Address with a number and alphabet such as 32A can be updated while the map does show this as well

No people followup my complaints case

Where can collect parcel at kinta city ipoh

App is so buggy and glitchy, the pop ups are so spammy and annoying because the page will no longer load once you exit the pop ups! I can’t even do anything on the app afterwards. Fix this.