Works well.
It may be not a fancy app with great user experience design, butI think it works well.
Yes, WestJet is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The WestJet app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
WestJet is free.
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2.82 out of 5
11 ratings in Mexico
It may be not a fancy app with great user experience design, butI think it works well.
Update does not work on iPhone 6
WOW I was just trying to check in. This might be the worst app I’ve ever encountered.
Solo está en francés y no la puedo cambiar a inglés
Would be great if we could get home, first it’s late then unscheduled maintenance and finally we can’t land for some reason or another.
I continuously am told on the APP I am not eligible to choose my seats on the APP, why? I am PLATINUM! So I have to call in to select my seats? I can’t get through to an agent so I am stuck? This happens when I book in line, book through a westjet agent AND when my corporate travel agent books. This has been happening for a year, mentioned to several Westjet agents when phoning to change my seats, I fly almost weekly. What a waste of everyone’s time.
When you are booking from app, it crashes when you reach page for add insurance. When you try to login from website, mostly the site is down. Seems like a gimmick/scam that you cannot buy tickets when they are bit cheap. So end up buying expensive when they are available.
Last 3 flights despite deselecting not to move into premium plus the software decided to move me anyways. Also as a platinum member I thought I could pre-select seats yet now it says it’s not available. The checkin process is super slow and takes forever.
It takes forever to checkin with this app. I have my passport and Nexus information in the app yet I always need to enter it manually, even though it is part of my profile. Other airline apps are significantly faster than Westjet’s annoyingly slow check in process. The app continually spins saying “just a moment”.
I fly weekly for work, and with the auto updates WestJet is about 50% track rate weather they break something that gives unknown errors. You need to hold your developers more accountable; I’m sure that it’s offshored but WOW the amount of money you probably pay for app development there should not be issues like this.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
12
|
Top Free
|
|
96
|
Top Free
|
|
127
|
Top Free
|
|
184
|
Top Free
|
|
186
|