WestJet

Other than view flights booked couldn’t do anything on it like add bags etc. Couldn’t create an account via app even though it has this option. All had to be done via website. Even then that didn’t work for managing checked bags.

As of late May 2024 I am unable to add my boarding pass to Apple wallet. Please fix. Before that it was seamless if not a little slow but it worked.

Usually love the app but this time I’ve been kicked off and can’t add my trips

I haven't been able to login since December. I can even literally copy and paste the login information from your app to the website and login, but the app thinks I'm using an incorrect password (that clearly works on browsers). I've tried updating and reinstalling. Totally useless app. It’s been over a year and I still can’t login. I can use the exact same login information on the website.

The app is not very functional. Always gives errors, times out during checkin. Anytime I want to make a change to a flight I have to call in. Why does it matter when customers use various forms of payment and cannot use online self service tools. Simply don’t recommend this app.

I’ve tried logging into my flight about 50 times and waited 10 eons for you to review what seat i’m on. just for at the end the app crashes and restarts the tedious process. if my team could fly on any other airline i would.

Westjet team is not at all helpful. I am a First time client and they are denying to change the travel date that too in future and having no price difference. Its pathetic

It takes so long to load anything during check-in. Also lacks a baggage tracker.

My hub has a Canadian passport that the app recognized in one sec while my Chinese passport took hours of trying to upload/capture but the app still doesn’t recognize.

Easy to use app - but seems to get stuck on forever loading the check in after seat selection..