The WestJet app is your new favourite travel companion and is designed to help you love where you’re going every tap of the way.
WestJet flies to more than 100 destinations in North America, Central America, The Caribbean and Europe. We fly 22 million guests a year, on over 700 flights per day, with a fleet of over 150 aircraft.
What you need, when you need it
Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand.
Every flight is entertaining
Streaming in the clouds is a dream. The WestJet app is the only way to access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you.
Where will you go next?
The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary.
Make your trip even more rewarding
Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app you can track your tier status, WestJet dollars, available vouchers and travel bank balance.
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User Rating
2.54 out of 5
268 ratings
in United States
5 star
69
4 star
25
3 star
19
2 star
23
1 star
132
Ratings History
Reviews
The WORST Airline App out There
I fly every weekend and have flown on many airlines. None of which had apps as annoying to use as this one. It took me 10 minutes just to check in to my flight. Any time you click something, it takes a minimum of 30 seconds to get to that page. Absolutely horrible experience and I will never fly WestJet again just because of this.
No live gate updates
The app will not update your boarding pass or notify you of gate changes. I had two flights and both gates were wrong
Poor functionality
Doesn’t reliably upload passport, doesn’t reliably fetch tickets for apple wallet. It’s a bit like the mobile developers forgot they were building for mobile.
Illogical UX
Not sure the creators of this app have used this app.
Horrible app, horrible customer service
Honestly one of the worst airline apps I’ve ever used. It’s also nearly impossible to get anyone on the line for anything. I tired getting my boarding pass/getting checked in for my flight for 3 days without any success. Will definitely avoid this airline in the future
Nothing worse than being unable to check in before a trip
“Check-in not completed
We could not complete check-in, please try again later. If the issue persists, you will need to check in at the airport, please do not call. Ensure you leave yourself extra time at the airport.”
Onboard Entertainment
We downloaded the app just before boarding because we read it was needed for Onboard entertainment. Worked great. Since you can use your own earbuds, I might even prefer it to the normal seat back built in screens.
Airline customer support is horrible
Have a problem? Bummer
72 megabytes of failure
Pretty sure there’s nothing to this app but an error message after to put in your booking reference. Westjet needs to hire someone to actually build this app. An app like this would be real helpful for checking into Westjet flights! Someday….
worst airline app I’ve ever seen
10 second latency to do anything, random errors processing payments / getting boarding passes. All leads to massive lines at the airport