YourRide - NZ’s No.1 Taxi App

Almost impossible to create account

Tried to log in using my Apple ID; the app wants to send a verification via your phone number. This takes forever. It never arrived. When I asked for a resend, it told me to wait one hour… Also please try using proper English grammar instead of displaying your ignorance in your messages

They insist on sending you a SMS on mobile. It fails when someone like me arrives at midnight, and doesn’t have a local SIM or roaming. I just had wifi and couldn’t use it to book a car service.

Thank you so much

Friendly Divers Prompt Service Great price Easy to use App

I live down a long drive and it was raining so when prompted, requested a pick up point down the driveway. The driver didn’t come down and when I asked him about it he said drivers didn’t get the pick up point just the address. What’s the point in having my location accessible and having a pick up point??

Sure this would be great if I could use it. Let me take one trip but has now decided that my card details are invalid... forced to use Uber

Very disappointed ! After making a 31/37$ estimation I end up paying 54$ !!!! Airport fee, time fee, other fees... AVOID THIS APP

I scheduled a ride last night but it is nowhere to be found in the app. I have no idea whether the driver is coming or not. Thankfully I did receive a notification 15mins beforehand but that is all. I open the app and cannot see how far away the driver is. The driver did turn up on time, but it would be good if you could see the status of scheduled rides!

I was charged $102 for a five-minute $16 taxi ride and despite efforts to communicate via multiple channels have received no response to my requests for a refund for the clear mistaken overcharge.