Name: Air NZ
Rating: 4.8 (14117 reviews)
Author: Air New Zealand

Description

The Air NZ app – your trusted travel companion – lets you:
• Take control of your flight bookings – change your seat, add a bag, manage your meals, and more.
• Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet.
• Scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge.
• Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported.
• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.
• Receive notifications with key flight information – you'll never miss a beat.
• Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required.
• Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars.
• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.
• Access and use your digital Koru card when you have a Koru membership.
• Access quick links to book or change flights on the fly.
• Stay organised – add flight details to your calendar, and share them with others.
Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options.
By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.

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Air NZ FAQ

Is Air NZ free?

Yes, Air NZ is completely free and it doesn't have any in-app purchases or subscriptions.
Is Air NZ legit?

🤔 The Air NZ app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

Thanks for the vote
How much does Air NZ cost?

Air NZ is free.
What is Air NZ revenue?

To get estimated revenue of Air NZ app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.75 out of 5

14,117 ratings in Australia

5 star

12,119

4 star

1,304

3 star

256

2 star

1 star

360

Ratings History

Air NZ Reviews

Booking Flight Issues

The app does not allow me to book flights. Oscar the 24/7 help with bookings service does not work for me. Annoying to say the least. Keeps saying I have no internet connection. The app has no updates I am missing. I am definitely connected to the internet. I gave the app two stars because I can add a booking to it once I have booked my flight online. Looks like i cannot add a booking 🤯 What is the point of this app if you cannot do anything I have an iphone 13 mini is probably the issue 🤷🏽‍♀️

3/4 flights delayed 1 cancelled

Very poor service with constant delays and cancellations. Next time I’m flying with a different airline.

Cancelled our flight on Christmas Eve

Air New Zealand canceled our flight with 6 hours notice on Christmas Eve. Terrible customer service

Meals

I am not vegan but could not change the meal on your app.

Change seats

To pick a different seat position does not come up after checking in

best in service

best in class.. best service pre, during and post flight.

App

Find it hard to book seat and move around the site

J evans-Allen

As a Gold tier frequent flyer my recent experience was not of a good standard. Firstly on check in at Gold Coast there was no recording of my Gold Airpoints membership. I had requested a recognition upgrade from premium to business from Auckland to Vancouver several days prior to travel but was told they did not have a record of this even though I spoke with ANZ customer service several days prior. My husband and I were travelling together. My husband received his upgrade but I have not received mine. When I queried this with the check in staff we were told our bookings were not linked. Our travel agent booked our flights together on the same day so I cannot understand why they were not linked. On the first leg of our flight no 188 we were seated in one of the very back rows in economy even though we had paid for a premium ticket. The aircraft was extremely small and overcrowded. Overall a most disappointing flight experience for loyalty frequent flyers

Seat allocation

It’s such a shame that you cannot choose your own seats!

Always Air New Zealand

Always and New Zealand to take us home, the stewards are amazing. The aircraft is comfortable. The food is beautiful and I know they’re taking me home safely. Thank you Air New Zealand ! T and B Strong

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	New Zealand Travel	4
Top Free	New Zealand	29
Top Free	Australia Travel	75
Top Free	Taiwan Travel	285
Top Free	Singapore Travel	303

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Air NZ Competitors

Air NZ Installs

Last 30 days

-1

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Air NZ Revenue

Last 30 days

$-1

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Air NZ Revenue and Downloads

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Air NZ

Manage bookings & stay updated

Description

Screenshots

Air NZ FAQ

Is Air NZ free?

Is Air NZ legit?

How much does Air NZ cost?

What is Air NZ revenue?