Zenith Bank eaZymoney - Reviews, Revenue and Downloads - Apple App Store

Description

Make your life experiences simpler and stay in control with Zenith Mobile Banking app.

Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes).

How do I Register?

To register, simply download the app and select any of the three (3) registration options
1. With Hardware Token
a) Enter Account number and Continue
b) Click Hardware Token
c) Enter the Token from the device and Token PIN
• Create and confirm Password (six digits)
• Create and confirm Mobile PIN (four digits)
• Click on Submit (Operation Successful)
d) The user is required to enter Account Number and Password to log on.
2. With Card
a) Enters Account Number and Continue
b) Select Card
c) Enter the Last Six Digits of the Card and Card Pin
• Create and Confirm Password (six digits)
• Create and Confirm Mobile PIN (four digits)
• Clicks on Submit (Operation Successful)
d) The user is required to enter Account Number and Password to log on to the App.

3. Branch Activation

Note:
• Registration is one time
• To Add New Device, user should simply login with Account Number and Password, System will prompt for Device Registration.
• Customer can authorize with Token or Card Details.
• Users can add up to 3 Devices.
Some features of Zenith Mobile Banking are:
a) Overview: view all accounts (current, savings, fixed deposit, Domiciliary etc.)
• Account balance
• Account History
• Search
b) Transfers
• Transfer History
• Own Account Transfer
• Zenith account Transfer
• Other Banks Transfer
• Foreign Transfer
• Open Account for Beneficiary
c) Data Bundles
d) Airtime Recharge
e) Bills payment
• Zenith Billers
• Quickteller Merchants
f) QR Payments
g) Scheduled Payments
• Transfers
• Airtime Payment
• Bills Payment
h) Cards
• Card Settlement
• Activate / Deactivate Card
• Card Dispense Manager
i) Cheques
• Request Cheque Book
• Confirm Cheque
• Stop Cheque
• Verify Cheque Status
• Bank Draft
j) Travel and Leisure
• Travelstart
• Dubai Visa
k) Bank Services
• My Bank Statement
l) Message *These are messages sent to the customer by the bank*
m) Settings
• Manage Beneficiaries
• Customize eaZylinks
• Change Authorization
• Change Password
• Change PIN
• Reset PIN
• Transfer Limits
• Hide Account
• Show Account
• My Devices
• My BVN
• Update KYC
n) Zenith Near Me
o) Sign Out

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Screenshots

User Rating

1.38 out of 5

16 ratings in Canada

5 star

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1 star

Ratings History

Reviews

App crashes frequently

Service is terrible. Network issues. App crashes in button toggle Just so many issues with this app

My review

This zenith bank app is because a useless app, card purchases mobile credit with it or pay subscriptions for cable TV it’s so frustrating the old app was better tbh

Useless and frustrating app

Kindly change this app. It is terrible

Zenith new app upgrade

It keeps deactivating my account and takes forever loading and you can’t make any transactions once you activate it back you have to wait for some hours ….so bad

Very disappointing app upgrade

I wonder why a whole bank/ team would launch a new app without proper user testing ! Asides that it took almost 4 days for my balances to show , I haven’t been able to do any transaction since I upgraded. Pls put the old app on App Store if you can’t do the right thing the fist time .

Unhandled Error Message

The app does not work well with iPhone 11 Pro; but did better with iPhone 11 Pro Max, even with the latter, there is still page freezes. Accounts do not load on the 11 Pro and kept warning “unhandled error”. I no longer use the app, which is frustrating. Please do something to fix it. The features are desirable.

Upgrade with improper procedures

It is very distasteful that this bank with all the advancements in technology is not able to upgrade it’s mobile banking features without inconveniencing customers with a new registration requirement. Zenith bank is either not investing well in technology or they need to let go of their tech team. Digital banking with this organization is not in line with best practices. Of course, I’ll activate my other bank account. This is not ok.

Chuks

This is frustrating. The app keeps resetting and my information becomes unavailable. I can’t even carry out any transactions. Why did Zenith bank have to change to this new app that isn’t working? I am in the diaspora and carrying out transactions has become impossible. This is frustrating to say the least. This App is a big NO!

APP NOT WORKING

The upgraded version has been telling me to register, I put in my card details and it keeps saying wrong pin! I’m so upset right now

Bad App and poor customer service

This app is not working and the customer service is relatively poor. I have been struggling to register and it is not working. I have reached out to Zenith bank customer service agents and they could not help me, they kept hanging up on me and the customer service experience is bad.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Nigeria Finance	23
Top Free	Nigeria	103
Top Free	Lebanon Finance	304
Top Free	South Africa Finance	416
Top Free	Russia Finance	481

View All (6)

Revenue and Downloads

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App Info

Last updated

1 month ago