Abu Dhabi Taxi

The app will have me agree to terms and conditions in English but then I cannot select English as an option- it works if I switch to Arabic but then I cannot switch it back. When I force quit the app from the screen to choose between English and Arabic it doesn't load again.

While the app does successfully pair riders with drivers, the location tool doesn’t seem to function well. Each time I use the app, I need to call the driver to give accurate directions because the app also doesn’t provide them with a clear pick-up point. The map picture isn’t very clear, and the live location of the driver takes longer than other car-hailing apps to update. My travel partner was unable to cancel rides after booking.

This app is useless you gotta be only in city center for it to work. Other side of the Abu Dhabi region it always hangs and starts to give you errors. 1 out of 100 times I was able to book a taxi. payment doesn’t work, well I carry cash. Now driver doesn’t have change of 50aed. Overall taxi service is bad and they made an application to Match the service. Well done

Why have a pick up pin and drop pin if driver is not trained to use it ? Wasted time waiting and directing driver for both pick up and drop.

After the app tells me there isnt any taxis nearby, I cant try to order a taxi a second time even when i can see taxis in the applications map it keeps stating that no taxis are available nearby.

Thank u overall i tryed multiple trips mist wad excellent

So expensive

Most of the time this is a great app. Very easy to use and convenient. The major issue is that the payment part of the app goes down too often. If it’s down you have to have cash and the drivers don’t always have change. Especially first thing in the morning.

Please add option to add tip for the driver. Thank you.

You need to improve the satellite location information on this app. Two days in a row I have tried to use this app and it is telling me that it cannot get a signal when all the other apps on my phone work perfectly fine. Today, I was trying to book a taxi from my city center Masdar (which does not even come up in your app as a location). The app was just spinning and spinning not giving me a driver. The information desk at my city center Masdar was kind enough to call me a taxi. While your app was spinning and spinning not giving me a driver. I then hit cancel on your app and it would not let me cancel. I closed the app and then two drivers show up. One saying I had booked him on the app and telling me my name and information when his information never showed up on my app. I can’t even submit this review in your app right now because it says there is no connection each time I hit submit.