Amtrak

Unable to pay for booking. Pathetic!

I made a mistake with dates when booking online How no matter what, the website will not let me change dates and the app looks like it will but then on a bit where you click continue it just times out. I’m pretty stressed about trying to change my tickets and wish I’d just got a flight now instead. If the app and website worked as described that would be amazing.

As an overseas visitor I find this App atrocious, very little information and not easy to navigate. Would be good if they showed more information on trains and what is available in the way of Business Class, etc. when you need to just add an adult it takes you to a confusing system, you cannot just press + to add an extra adult without it seemingly adding a family. Whoever designed it didn’t do a very good job.

Does what it needs to - looks up schedules, books tickets and keeps a record of them. I'm from Australia and had no issues booking tickets so the international issue must have been resolved.

I've been travelling with Amtrak every weekend now. And I can never log into my account. So every time I need to buy a ticket through this app I'm having to re enter all my info and it is annoying. I can't log into my account for 'server issues'.. very frustrating.

Ok for train times etc. but doesn't allow a booking for a seniors ticket.

After having put my information in the app I looked up my ticket number and found my reservation, no problem there. Unfortunately the app doesn't store the info for easy retrieval afterwards. It should.

Handy app but it appears to not like credit cards issued outside of the USA. Useful for looking up timetables.

Like that I can add my ticket to passbook.

This app is NOT user friendly, you can't even manage a current reservation...